Job Description

Duties and Responsibilities:

• Directly oversees all facets of the Casino Floor, Aqua Bar, Lotus, Bet Rivers and High Limit Operations.
• Responsible for ensuring proper staffing for forecasted volume and budgetary guidelines
• Manages labor, cost of goods & other expenses to budget
• Effectively manages, tracks and ensures compliance with all products; commodities and papers supplies
• Responsible for the financials of the Casino Floor, Aqua Bar, Lotus, Bet Rivers and High Limit
• Responsible for development & performance of supervisors and line staff
• Responsible for hiring, managing, firing subordinates
• Communicates with operational departments and ensures appropriate information disseminated to F&B staff
• Establishes performance & profit objectives for Casino Floor, Aqua Bar, Lotus, Bet Rivers and High Limit outlets. Performs the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program as described in Section A of the Rivers Casino – Des Plaines ICS
• Responsible for implementing & enforcing F&B procedures
• Drives Service Initiatives
• Responsible for maintaining our high level of expectations for food quality & overall culture
• Performs all other duties as may be assigned

Job Requirements:

• 3 – 5 years F&B leadership role, in gaming or hospitality environment
• BA Degree in gaming/hospitality or related field preferred
• Excellent oral and written communication skills.
• Excellent leadership / motivation skills.
• Excellent organization and planning skills.
• Excellent knowledge in various computers programs including Microsoft Office (Word, Excel, etc.).
• Budget and mathematical skills.
• Ability to communicate with Team members and guests
• Ability to successfully fulfill the pre-employment process
• Ability to work flexible shifts and days of the week including holidays
• Ability to obtain and maintain all necessary licensing
• Frequent walking, standing, kneeling, twisting, bending and some lifting

• Perks that Work!

  • Medical, Dental, Vision, and Life Insurance
  • 401K – 4% match to 5% Team Member Contribution
  • $1 Daily Meals
  • Earn up to 18 Days of Paid Time Off Your First Year
  • Free Shuttle from Rosemont’s Blue Line Station
  • Free Parking On-Site
  • Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
  • Tuition Reimbursement
  • Fitness/Gym Reimbursement
  • Community Volunteer Opportunities
  • Leadership Training & Career Advancement Programs
  • Team Member Exclusive Discounts