Job Description

Requisition No: 872861

Agency: Business and Professional Regulations

Working Title: ASST INVESTIGATION MANAGER - SES

Pay Plan: SES

Position Number: 7900

Salary: $2,211.57 - $2,262.84 Biweekly

Posting Closing Date: 04/09/2026

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Division of Florida Condominiums, Timeshares, and Mobile Homes

Asst Investigation Manager – SES

Hiring Salary: $2,211.57 – $2,262.84 Biweekly

Open Competitive

Anticipated Vacancy

This ad will be used to fill multiple positions.

Our Organization and Mission:

The Department of Business and Professional Regulation (DBPR) is the agency charged with licensing and regulating State of Florida businesses and professionals, such as cosmetologists, veterinarians, condominiums, hotels and restaurants. Our mission is to license efficiently and regulate fairly, and we strive to meet this goal in our day-to-day operations.

The Work You Will Do:

This position is located within the Bureau of Compliance of the Division of Condominiums, Timeshares, and Mobile Homes. This in-office position is a part of the investigative team and is responsible for supervising investigators who analyze and investigate incoming complaints for alleged violations of Florida Statutes and Board Rules regulated by the Department.

Your Specific Responsibilities:

The incumbent in this position is responsible for all required tasks related to the supervision of their employees. These tasks include, but are not limited to the following:

• Ensures the enforcement policies and procedures manual is used for carrying out investigative functions.
• Conducts analysis of statistical data to ensure that policies and procedures are efficiently and effectively adhered to.
• Develops and conducts intensive training programs for investigators.
• Tracks all current investigations; formulates recommendations to ensure that investigations are managed effectively and efficiently.
• Motivates employees to improve the quality and quantity of work performed. Receives and reviews investigative reports to determine affected statutes and rules and to make recommendations on courses of action.
• Evaluates evidence of investigations and prepares reports of findings. Assists attorneys in the prosecution of cases.
• Attends hearings and gives testimony concerning investigations.
• Plans, organizes, and delegates work assignments; evaluates the effectiveness of such assignments on an ongoing basis to improve the delivery of services to the public.
• Plans workloads, workflows, deadlines, work objectives, and time utilization with investigators.
• Reviews and assigns cases.
• Coordinates all investigative activities within the assigned area.
• Directs the work of employees to ensure maximum use of time and resources.
• Develops performance standards and conducts performance appraisals in accordance with personnel guidelines; supervises training, continuing education, attendance, and leave, etc.
• Evaluates employees through established evaluation criteria and ensures that pre-established criteria are met.
• Develops methods for performing an effective and efficient job.
• Communicates on a regular basis with employees both individually and in staff meetings. Advises employees of policy and procedural changes.
• Provides management with statistics; updates management on problems and provides methods for solutions.
• Prepares statistical reports for use state-wide, department-wide, and division-wide.
• Attends management meetings; makes decisions based on applicable rules, regulations, policies, and procedures.
• Performs related work and special assignments as required.

Knowledge, Skills & Abilities:

• Knowledge of Florida Law and Administrative Rules related to Condominiums, Timeshare, Mobile Homes, Cooperatives, and Yacht & Ship.
• Knowledge of personnel policies and procedures.
• Ability to manage and direct subordinates in the investigation of complaints.
• Ability to analyze basic condominium, timeshare, cooperative, mobile home, and yacht & ship documents.
• Skilled in managing databases and case tracking. Skilled in identifying critical issues with regard to complaints.

Minimum Requirement:

• Four (4) years of investigation experience, and two (2) years of supervisory experience; OR
• Four (4) years of regulatory experience and two (2) years of supervisory experience.

Preferred:

• A bachelor's degree from an accredited college or university, at least two (2) years of investigation experience, and two (2) years of supervisory experience; OR
• A bachelor's degree from an accredited college or university, at least four (4) years of regulatory experience, and two (2) years of supervisory experience; OR
• An associate's degree from an accredited college or university, plus four years of investigation experience or six years of regulatory experience, and two years of supervisory experience.

The Benefits of Working for the State of Florida:

“Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University

For additional benefit information, please visit the following website: http://www.mybenefits.myflorida.com

***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application. ***

Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.

NOTE: This position requires a security background check, physician assessment, drug screening, and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.

Applicants are required to apply through the People First system by the closing date, by applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call 1-877-562-7287.

The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov .

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and support the hiring of returning service members and military spouses.

A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions. The email is veteranspreference@fdva.state.fl.us.

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.