Job Description

Job Type

Full-time

Description

Isleworth Golf & Country, Orlando's premier golf community is seeking an experienced, service-driven Assistant Food & Beverage Manager to oversee our dining and beverage operations. This leadership role is responsible for delivering exceptional member experiences while assisting in managing daily operations. The ideal candidate is a hands-on leader with a passion for hospitality, strong organizational skills, and experience in upscale dining or private club environments.

• Communicates daily with other F&B managers to ensure everyone is informed & consistent on issues related to policies, employees, functions, set-ups, etc.
• Carefully supervises dining room & banquet staff to help assure proper service; jumping in when necessary.
• Assures that all side work is accomplished and that all cleaning of equipment and storage areas is completed according to schedule.
• Directs pre-meal meetings with dining room personnel, relays information and changes
• Performs table checks in a la carte dining – talking to Members, inquiring about the quality of food, service & overall dining experience.
• Reads BEO’s daily and is prepared to answer Member inquiries such as room locations, start times, etc.
• Receives and resolves complaints concerning food, beverages and service. Makes upper management aware of these complaints.
• Serves as liaison between the service staff and kitchen staff.
• Provides on-going training for all service staff on a regular basis.
• Trains staff on all new beverage products
• Maintains proper pars where alcohol & bar items are concerned
• Maintains & keeps updated inventory of member wine lockers
• Manages beverage inventory, ordering, receiving, storage, and product rotation.
• Builds strong relationships with distributors, suppliers, and brand representatives.
• Conducts regular inventory counts and maintain accurate beverage-related records.
• Stays current on beverage trends, new products, mixology techniques, and industry developments
• Develops and continually updates a training manual. Maps out a specific & thorough training program for new hires complete with tests that need to be passed before being able to go on the floor

Requirements

• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
• Minimum of 3 years of supervisory/management experience, preferably in a private club, country club, or fine dining environment.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of food safety, sanitation, and alcohol service regulations.
• Experience with point-of-sale systems, inventory management software, and Microsoft Office.
• Ability to work evenings, weekends, holidays, and special events as required.
• Strong knowledge of beer, wine and spirits