Job Description
The Assistant Clinic Coordinator for Dental Hygiene plays a key role in supporting the day-to-day operations of the Dental Hygiene Clinic and provides administrative and clinical assistance. This role helps the clinic: run efficiently, deliver a high standard of care and provide service to patients, students, and faculty.
Responsibilities
- Schedule patients and process payments payment processing in person and via telephone
- Utilize clinic management software (Microsoft Word, Dentrix, CNexus) for scheduling, documentation, and record-keeping
- Maintain clinic supplies and equipment, coordinating inventory, ordering, and performing minor repairs of clinic equipment as needed
- Provide clerical support to the Program Director, including document preparation, data entry, scanning, and file management
- Assist with quality assurance tracking
- Assist faculty with lecture materials, correspondence, and tracking student clinical records
- Support program documentation, licensure applications, state approvals, and site visit preparation
- Record and distribute meeting minutes; manage related communications
- Track and maintain faculty onboarding, development, and observation records
- Assist students and faculty during clinic sessions, providing guidance and operational support
- Perform sterilization of student instruments, equipment maintenance, and biological monitoring
Qualifications
- HS Diploma or GED (required)
- Minimum of one (1) year of experience in clerical support (required)
- Advanced knowledge of Dentrix Practice Management and Dexus software systems (required)
- Bilingual English/Spanish (preferred)
- Current RDA License
- Proficiency in Dentrix, CNexus, and other clinic management software
- Strong organizational and inventory management skills
- Adapt to changing clinic needs while maintaining efficiency
- Outstanding problem-solving skills to address clinic and operational challenges
- Demonstrate basic understanding of core job functions and tools
- Follow instructions and established procedures with supervision
- Participate in team discussions and training sessions
- Ask clarifying questions to build understanding
- Show openness to feedback and learning
- Use standard software tools (e.g., Microsoft Word, Excel) at a beginner level
- Maintain focus on assigned tasks and meets basic deadlines
- Demonstrate curiosity and willingness to develop new skills
- Follow structured guidance to complete assigned work
- Builds strong customer relationships and delivers customer-centric solutions
- Achieves results consistently, even in tough circumstances
- Develops and delivers multi-mode communications tailored to diverse audience needs
- Seeks new growth opportunities and challenges through formal and informal development channels
- Able and willing to:
- Communicate, think, learn, and reason
- Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
- Safely ambulate and/or maneuver when on-site at Company locations
- Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
- Ability to use good judgment, problem-solving and decision-making skills
- Ability to maintain confidentiality and manage sensitive information with discretion
- Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
- Ability to gain, understand and apply information and data as it relates essential functions of the position
- Ability to foster long-term relationships with stakeholders
- Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
- This position is designated as On Campus or On site; Work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures.
- This position may require working evening hours.
- No travel required
- Pay $28/hr