We’re Gravita: the accountants fuelling ambitious businesses. We’re a full service, tech-enabled firm, working with entrepreneurs and businesses to help them achieve their goals, and make an impact in the world.
We’re growing fast and are bringing like-minded advisors together to form a full-service tech-enabled accounting partner for thousands of SMEs. Our team use their incredible expertise alongside intuitive technology to help businesses and entrepreneurs plan better and grow faster.
Our mission is to become the UK’s leading tech-enabled accounting firm for SMEs. We have ambitious goals and our high-calibre team work hard to achieve them. We are one team with one agenda, working collaboratively in a respectful environment to deliver a great service to our clients. So if you join us, you’ll not only be working on exciting client challenges, you’ll also be helping us shape the future of accounting
We’re looking for an Associate or Senior Associate to join our Exeter team in a dual role across Operations and Places (office operations). This is an office based role, working 5 days a week from the Exeter office.
Alongside running key operational processes and supporting the day-to-day office environment, you’ll play an active role in improving how things work: identifying inefficiencies, suggesting better approaches, and supporting the use of data, technology and AI to make our operations more effective.
You’ll be a key part of the local team, acting as a go-to problem solver and coordinator, while also contributing to wider initiatives across the firm.
Client Operations (approx. 50%)
Managing client on-boarding processes, including AML and KYC checks
Preparing and managing Letters of Engagement and disengagement documentation
Setting up and maintaining accurate client records across systems
Supporting client-facing teams to ensure a smooth onboarding experience
Acting as a central point of coordination to resolve issues and keep work moving
Places / Exeter office (approx. 50%)
Ensuring the office runs smoothly and professionally day-to-day
Acting as the first point of contact for clients and visitors
Coordinating meetings, rooms, hospitality and diaries
Managing suppliers, office supplies and facilities
Supporting local engagement activities and events
Maintaining records and supporting Health & Safety processes
Spotting inefficiencies or friction in existing processes
Suggesting and supporting improvements (including automation and use of AI tools)
Helping to build or maintain simple reporting to track activity and performance
Contributing to firmwide initiatives (e.g. onboarding improvements, data projects, LoE refreshes)
This role would suit someone who:
Is experience in operations, administration, or client on-boarding (ideally in a professional services environment) is helpful but mindset is key.
Enjoys solving problems, not just completing tasks
Naturally looks for better ways of doing things
Takes ownership and follows things through
Is curious about how systems, processes and tools work
Is comfortable with change and open to new technologies
Can balance attention to detail with the bigger picture
When you join Gravita, we’ll support you on your own growth journey. We want to be the place you learn, grow and unlock your true potential.
We’ll work with you to build a progression plan to outline how you’ll grow at our company and everything we’ll do to help you get there. We’re also passionate about learning and development, to help you focus on your future.
Our standard working week is a 37.5-hour week on a hybrid basis
Core working hours are 10am - 4pm Monday to Friday
Flexible working and happy employees are at the top of our list here at Gravita and we have been working hard to support our teams through the fast-paced changes.
Your development won’t be forgotten, our development support is extraordinary for a firm of our size.
It's a busy, fast-paced environment here at Gravita. Feel free to check out our social media channels (Instagram, X, LinkedIn and Glassdoor).
Welcome to the new era of accountancy. At Gravita, our team of accounting and tax specialists use their incredible expertise alongside intuitive technology to help you plan better and grow faster. If you find yourself tied in knots with spreadsheets or facing corporate complexities that need an expert’s opinion, you’re in the right place. Gravita provides innovative yet practical solutions to help you work more efficiently and reach your goals faster. We take care of everything behind the scenes, moving at pace to let you get on with what really matters: growing your business.
Our team are seasoned professionals. There are no robots here, just talented people who use tech to work more efficiently with you to. We help solve your financial problems and unravel the difficulties experienced by both corporate organisations and owner managed businesses.
Our services include:
• Tax and VAT
• Audit and Assurance
• Accounts and Outsourcing
• Payroll Services
• Tax Advisory Services
• Business Tax Services
• Company Secretarial
• Wealth Management
If you would like to speak to a member of the team, call us on 020 7330 0000, or contact us via hello@gravita.com
