Job Description

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has partnered in creating luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online, and through mobile apps, each touchpoint leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward-thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners, and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

The Associate – Visual Merchandising will support the planning, implementation, and maintenance of high-quality visual merchandising standards across stores, with a strong focus on luxury and beauty brands. The role will be responsible for translating brand guidelines and seasonal concepts into impactful in-store executions, coordinating with suppliers and internal stakeholders, and ensuring consistency across displays, windows, podiums, launches, and animations.

• Implement seasonal visual merchandising concepts, brand guidelines, launches, animations, windows, podiums, and in-store displays across stores.
• Conduct regular market and store visits to ensure VM standards are consistently implemented and identify opportunities for improvement.
• Coordinate with suppliers, maintenance teams, logistics, brands, and internal stakeholders to ensure timely and high-quality execution of VM projects.
• Forecast and plan VM materials and requirements on a seasonal and annual basis, ensuring the necessary materials are available for upcoming activities.
• Coordinate directly with brands and suppliers for VM requirements, including podiums, displays, POS materials, furniture, and other merchandising elements.
• Review, adapt, and redesign visual concepts, artwork, visuals, product displays, and merchandising solutions when required.
• Understand Photoshop, Illustrator, and other design tools to review and adapt VM artwork and creative materials.
• Understand and interpret 3D files, architectural drawings/designs, floor plans, layouts, and visual concepts to support effective store implementation.
• Work closely with Marketing, Retail, Graphic Design, Logistics, and other relevant teams to deliver seasonal and brand initiatives.
• Support new store openings and projects through floor plans, zoning, planograms, merchandising layouts, and VM implementation.
• Monitor the performance and effectiveness of merchandising executions and recommend adjustments where needed.
• Ensure all VM executions are aligned with luxury brand standards, aesthetics, and commercial objectives.
• Prepare VM presentations, reports, updates, and visual documentation using PowerPoint, Excel, and other relevant tools.
• Communicate clearly with stakeholders and provide regular updates on project progress, execution status, and market observations.

What you'll need to succeed

• 1–2 years of experience in Visual Merchandising, preferably within a luxury, beauty, fashion, or premium retail brand.
• Strong understanding of field visual merchandising, including windows, podiums, product displays, seasonal animations, launches, and store layouts.
• Good knowledge of Photoshop, Illustrator, or similar design tools, with the ability to understand and adapt artwork and visual concepts.
• Basic technical understanding of 3D files, architectural drawings, floor plans, zoning, and store layouts.
• Experience coordinating with suppliers, brands, maintenance, logistics, and internal stakeholders to execute VM projects.
• Strong visual eye and attention to detail, with the ability to create, review, and redesign merchandising concepts when required.
• Excellent communication and interpersonal skills, with good spoken and written English and confidence in professional emails and meetings.
• Strong Microsoft Excel and PowerPoint skills, with the ability to prepare clear and professional presentations and reports.
• Creative, organized, proactive, and able to manage multiple projects and deadlines in a fast-paced retail environment.
• Comfortable conducting regular store and market visits, with a professional and presentable approach aligned with luxury brand standards.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies, as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities, and Perspectives to truly inspire, exhilarate, and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.