Job Description

Primary Details

Time Type: Full timeWorker Type: EmployeeThe purpose of this role is to support underwriters in assessing and managing insurance risks, handling inquiries, compiling underwriting data, liaising with intermediaries, and finalising insurance agreements while adhering to regulatory requirements.

Role Highlights

• Macau, on-site and permanent
• Happy to talk flexible working
  

The Opportunity

Are you ready to make a tangible difference in the insurance industry by supporting underwriters and driving team success?

This role offers the opportunity to be a digital ambassador, streamline processes, and influence outcomes through data accuracy and market insights. You'll play a vital part in delivering business results while ensuring compliance and providing valuable advice to your team.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your New Role

Assist underwriters in underwriting insurance risks, including triaging inquiries, preparing information, and closing deals.

• Ensure compliance with internal and external regulations and guidelines
• Regularly collect, compile, and analyse market information to share with the team
• Support credit control in payment collection by coordinating with intermediaries
• Track, report, and analyse the team's referrals, backlogs, and productivity
• Be the digital ambassador of the team
• Recommend and implement initiatives to streamline policies and processes
• Provide interpretation and advice on policies, processes, and procedures
• Maintain accurate data in relevant systems and databases
• Deliver business results by allocated intermediaries as a key performance indicator

About You

• Some experience in the insurance business
• Tertiary Degree or equivalent combination of education and work experience is preferred

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
• Life Leave, supporting the life events we all experience, leaving your annual leave for rest
• Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice

Awards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• Qorus Reinvention Awards APAC 2025: Gold winner in the ESG category
• Digital Insurance Awards APAC: Digital Insurance - Insurer Leader 2025
• HKB Technology Excellence Awards: Automation - Insurance

How to Apply

If you’re looking for a career that combines your expertise and your empathy, click Apply today.

Your career. At the heart of it.

Skills:

Administration Management, Business Support, Collaboration Tools, Communication, Critical Thinking, Customer Value Management, Decision Making, Detail-Oriented, Financial Products, High Accuracy, Intentional collaboration, Managing performance, Performance Management (PM), Prioritization, Risk Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.