Job Description

About this job opportunity

Our Vision

To be the world's most trusted global payroll partner, simplifying pay for all employees.

Our Mission

Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.

Our People

Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.

What makes this role exciting

CloudPay is seeking an enthusiastic and detail-oriented Associate UK Payroll & Implementation Specialist to join our dynamic in-house Implementation team. In this dual-role, you’ll gain hands-on experience in both UK payroll processing and client onboarding—while building a solid foundation for a long-term career in payroll and implementation.

With full training provided, this is a fantastic opportunity for someone eager to learn, grow, and contribute to a high-performing team. You’ll be working in a fast-paced, client-focused environment where accuracy, customer service, and problem-solving are key.

Main responsibilities

• Gain hands-on experience across all aspects of UK payroll processing and implementation.
• Accurately and efficiently process multiple payrolls and implementations on behalf of clients, ensuring all deadlines are met.
• Provide exceptional support to clients on payroll-related matters, including acting as a backup during holidays or emergencies to maintain service continuity.
• Maintain accurate payroll records and information within the CloudPay payroll system.
• Investigate and resolve discrepancies in payroll data or documentation, ensuring accuracy and adherence to internal procedures.
• Responsible for prioritising client’s payroll and delivering payrolls as required.
• Prepare reports, tax filings, correspondence and other written materials for compliance with statutory UK authorities.
• Compile and file all required reports with relevant UK government agencies, ensuring full compliance.

Experience needed for this role

• 5 GCSEs minimum, equivalent to A – C including Maths and English
• Confident working with Microsoft Excel and proficient in Microsoft Office applications.
• Excellent time management and administrative skills with a sharp eye for detail.
• Strong organisational skills and the ability to manage multiple tasks and deadlines effectively.

About you and Our core values

• Taking ownership, working with integrity and respect
• Being a team player is key to our culture
• Solution and customer focused
• Great initiative with the goal for excellence in achieving results
• Dedicated to developing and always looking for continuous improvements
• Be creative, be committed, be engaged and enjoy what you do

United Kingdom Package and benefits

• Competitive Salary
• Competitive vacation allowance
• Calm app
• WFH Allowance
• Life Assurance
• Private Medical Insurance
• Cycle to Work Scheme
• EAP
• Eye Tests & Glasses Contribution
• Simplyhealth Enhanced Health Plan
• Pension Scheme
• Give-As-You-Earn (GAYE)
• Employee Referral Program
• CloudPay NOW
• Paid Volunteering days
• Marriage Leave
• Bereavement Leave
• Vacation Purchase Plan

CloudPay is committed to being an equal opportunities employer.

#LI-AP1

#LI-Hybrid

The CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.

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