Job Description

About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

The Role and Team
Proofpoint’s People Centric Managed Services (PCMS) team is seeking an Associate Triage Analyst (ATA) to support alert monitoring, triage, and operational checks across supported systems. PCMS delivers advanced information protection by providing deep visibility into data risk—analyzing content, user behavior, and threats through a cloud-native platform to prevent data loss and reduce operational overhead.
As an ATA, you will play a key role in monitoring security events for PCMS customers, ensuring timely escalation of issues through established processes, and supporting both internal teams and clients with reporting and insights. You will also help uphold Proofpoint’s commitment to information security by adhering to ISO 27001 ISMS standards, including ongoing training and compliance checks to ensure proper handling of sensitive client data.

Key Responsibilities:

• Monitor security events for PCMS customers and escalate incidents through approved channels
• Support internal teams and customers with reporting, metrics, and analysis from security platforms
• Assist in improving monitoring processes and alerting capabilities for PCMS clients
• Ensure compliance with ISO 27001 information security standards and company policies
• Contribute to maintaining data security integrity through accurate handling of client information

Qualifications:

• Strong interest in cybersecurity with a desire to develop technical skills in the field
• Associate’s (AA) or Bachelor’s (BA) degree in a related field preferred
• Experience analyzing large datasets and identifying key insights
• Background in customer service with strong communication skills
• Ability to work effectively both independently and within a team environment
• Proficiency in Microsoft Excel and the broader Microsoft Office Suite

#LI-AN2

Why Proofpoint?

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

• Competitive compensation

• Comprehensive benefits

• Career success on your terms

• Flexible work environment

• Annual wellness and community outreach days

• Always on recognition for your contributions

• Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com

How to Apply

Interested? Submit your application along with any supporting information- we can’t wait to hear from you!