Primary Purpose of Position
This role is responsible for providing support to SMEC Global, ANZ Operations and SJ Operations in:
• Assistance in coordinating, and booking business travel arrangements for SMEC and SJ resources.
Key Responsibilities
• Contribute to the development and maintenance of office systems and processes associated with the Global Travel Group.
• Assist by acting as liaison between SMEC and SJ Group internal clients (travelers) and the group’s travel vendor/s.
• Assist in liaising with internal clients over the phone or via email to discuss their travel requirements.
• Advise clients on suitable options for domestic and international destinations,
accommodation, transport, insurance and fares.
• Prepare customized itineraries to suit clients’ preferences and budget.
• Make and confirm bookings, either via email/phone or direct using a Global Distribution System (GDS) such as Sabre or online booking tool.
• Provide up to date advice on travel regulations including visa and medical requirements, baggage limits, safety and local customs.
• Proactively and creatively research and advise best options for clients.
• Modify existing bookings to suit a change in client’s circumstances.
• Research destinations and keep up to date with travel industry news.
• Ongoing training with other team members and management.
• Work with clients to determine their needs.
• Maintains strict confidentiality of personal details and itineraries of clients.
• Ad hoc tasks as requested
At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!
SJ is a diverse collective of problem solvers for the built environment, continually reimagining ways to create a smart and sustainable future.
Headquartered in Singapore, the group has a global talent pool of 16,000 in its member companies AETOS, Atelier Ten, B+H, CHIL, KTP, Prostruct, Robert Bird Group, SAA, SMEC and Surbana Jurong, based in more than 120 offices in over 40 countries. They include architects, designers, planners, engineers, facilities managers and other specialists driven by progressive thinking and creative ideas to shape a better future.
Its technical experts deliver sustainable solutions that cover the entire project life cycle from planning and design, through to delivery and management, as well as a full suite of multidisciplinary consultancy services across a diverse range of sectors including transportation, water, aviation, healthcare, hospitality and renewables.
A global urban, infrastructure and managed services consulting firm with over 70 years of track record in successful project delivery, SJ has built more than a million homes in Singapore, created master plans in more than 60 countries and developed over 100 industrial parks globally.
