Job Description

What’s the role?

As an Associate Transaction Banking Manager, you will play a pivotal role in enhancing Transaction Banking productivity and strengthening customer relationships through the effective execution of customer solutions, management of complex servicing requirements, and support of straightforward sales opportunities.

As a key component of the multi-tier operating model, you will contribute to increased Transaction Banking penetration by delivering consistent, efficient, and customer-focused outcomes, improving turnaround times, operational effectiveness, and overall client experience.

What will I need?

• Strong execution and operational discipline in high-volume environments
• Proven capability to manage multiple workstreams, competing priorities, and tight deadlines.
• Strong analytical skills, including the ability to interpret pricing, product utilisation, and performance reporting.
• Sound understanding of Transaction Banking products, services, and the broader payments ecosystem.
• Strong stakeholder management and collaboration skills, with the ability to work effectively across Transaction Banking teams and support functions.
• High attention to detail, risk awareness, and commitment to maintaining operational controls and compliance standards.
• Excellent communication and relationship-building skills, with a focus on delivering exceptional customer outcomes.

Why join us?

We’re obsessed with becoming our customers’ #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• A variety of leave options including Culture, Lifestyle and Wellbeing leave
• Tailored learning and development opportunities to help your grow your career within the bank
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives

Create Your Future Today

To get started, simply click on the APPLY or APPLY NOW button.

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, Sustainability and Flexibility’ section.

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