Job Description

Arbor turns frontline conversations into executive-grade strategic intelligence. Our AI researcher transforms how enterprises unlock insights from their most valuable asset: internal knowledge.
We're relentlessly focused on solving real problems, and we're determined to become the definitive platform for enterprise operational intelligence. Our team is scrappy, brilliant, and obsessed with building a generational product that matters.
Why join Arbor?

• Build quality processes from the ground up at a fast-growing AI startup
• Work directly with our engineering team to ensure our AI platform meets enterprise standards
• Shape testing practices for cutting-edge AI technology that transforms business operations
• Join a team backed by top-tier investors with ambitious growth plans

What you'll do:

• Design and execute exploratory tests to uncover usability issues, edge cases, and unexpected behavior in our AI platform
• Validate product behavior through real-world usage scenarios, prioritizing user impact and business value
• Perform API testing using tools like Postman to verify system interactions and data integrity
• Write and execute SQL/database queries to validate data flows and investigate test results
• Log, track, and manage defects using tools such as JIRA or Azure DevOps
• Collaborate closely with developers, product owners, and business analysts to drive quality at every stage
• Contribute to test documentation, knowledge sharing, and continuous improvement initiatives

What we're looking for:

• Bachelor's degree in Computer Science, Information Technology, or related field
• 1-3 years of experience in software testing with strong understanding of STLC, SDLC, and Agile practices
• Hands-on experience in API testing using tools like Postman
• Ability to write and execute SQL queries for data validation and test support
• Experience with test case and defect management tools (TestRail, Zephyr, JIRA)
• Excellent analytical thinking, communication, and problem-solving skills
• Familiarity with UI automation frameworks (Selenium, Cypress, Playwright) preferred

Our approach:

• We started Arbor with a deep belief that better workplaces come through listening empathetically, relying on data, and committing to intellectual humility. We practice that philosophy internally as well.