Ready to build your career brick by brick? Join us as an Associate Tech Service Specialist! Dive into a dynamic role where innovation meets collaboration. Ifyou'rea tech-savvy problem solver who is curious about improvement, this is your chance to shine. Apply now and be part of a teamthat'sdefining the future of play!
Provide technical support and service to factory operations, ensuring all systems and equipment function optimally to meet production demands.
Contribute totasks in the Service Product focusing on waste removal, self-service, and automation
Collaborate globally within the Service Product and, if needed, the broader Digital Technology organization.
Share knowledge and information,seekingto apply standard processes.
Take ownership of tasks prioritized in the Service Product.
Use a data-driven approach when working on initiatives.
Ensure IT Policies and Principles are followed on-site proactively.
Improve, apply, train, and promotenew technologiesimplemented in the organization.
The Associate Tech Service Specialistoperatesindependently anddemonstratesself-motivation within one or more technology areas. Valued in a service product for solving a wide range of complex issues, shifting focus from reactive to proactive.
Advancedproficiencyin English, with the ability to explain complex technical concepts clearly and effectively in both written and verbal forms.
Solid understanding of engineering principles, with a focus on AI technologies and their application in real-world scenarios.
Experience in coding, withproficiencyin languages such as Python, Java, or C++, to develop and support applications.
Expertisein a specific area such as Infrastructure or Application Support,demonstratingin-depth knowledge and hands-on experience.
Ability to integrate AI solutions into existing infrastructure,enhancingservicedeliveryand operational efficiency.
Proventrack recordof supporting andoptimizingIT infrastructure, ensuring seamless operation and high availability.
Familiarity with cloud-based technologies and platforms, such as AWS or Google Cloud, to support scalable and resilient systems.
This position is based at our LEGOOperacionesde Mexico manufacturing factorylocatedin Cienega de Flores, NL. This is not a remote position.
All interviews and communication throughout the hiring process will be conducted in English, ensuring candidates are comfortable and proficient in using English in professional settings.
Leadership:
• Actively collaborates to increase product performance
• Drive metrics, indicators, and user stories by engaging the team
Communication:
• Engages with end users, listens and acts on feedback
• Communicates and works with stakeholder and colleagues from different teams to take inputs to be considered to prioritize backlogs, solve problems and/or increase outcome
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
What’s in it for you?
Here are some of what to expect:
Family Care Leave – We offer enhanced paid leave options for those important times.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based
Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme
Your workplace – You'll find this at the top of this advert and when you join the team, we'll confirm this with you.
We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.
We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.
Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.
Just imagine building your dream career.
Then make it real.
Join the LEGO® team today.
We are the LEGO Group, the company behind the world’s most loved LEGO® bricks. Our brand name derived from the two Danish words Leg Godt, which mean “Play Well”.
We’ve been sparking imaginations and inspiring the builders of tomorrow since 1932. This is our mission and what motivates our colleagues around the world every day.
Today, we remain proudly family-owned with headquarters in Billund, Denmark. We have regional hubs in Boston, USA; London, UK; Shanghai, China; and Singapore, as well as 7 manufacturing facilities around the world.
These places are home to 31,000+ colleagues in everything from design and engineering to digital technology and marketing. Together we learn, imagine and build – creating play experiences that are sold in over 130 countries worldwide.
A purposeful and responsible global brand where creativity helps to inspire builders all around the world. Just imagine being part of that!
