Job Description

This role is as part of the Enterprise Technology Services (ETS) Governance & Controls (G&C) team. As an Associate, you will play a key role in executing technology risk and control initiatives that support enterprise-wide transformation efforts, including Project Guardian.

You will partner closely with Tech Risk & Control Managers and G&C Pillar teams to drive day-to-day execution, bring structure to complex programs, and ensure commitments are delivered with quality and timeliness.

This is a hands-on role for someone who thrives in fast-paced environments, enjoys solving problems, and wants to build deep expertise in technology risk within a global financial services organization.

What you’ll do:

• Drive day-to-day execution of technology risk and control initiatives across ETS by tracking deliverables, timelines, and dependencies
• Bring structure and clarity to complex workstreams by maintaining plans, dashboards, and status reporting for leadership
• Partner with stakeholders across risk, compliance, data, and technology teams to support implementation of control management practices
• Identify gaps, risks, and inefficiencies in processes, and proactively escalate or recommend improvements
• Analyze risk and control data to generate insights that support decision-making and strengthen controls
• Support governance routines by preparing materials for leadership reviews, forums, and program updates
• Document processes, controls, and standard operating procedures with a focus on consistency and audit readiness
• Collaborate across teams to ensure alignment with enterprise risk frameworks and regulatory expectations
• Contribute to building a strong risk-aware culture through disciplined execution and accountability

• 2–5 years of experience in Technology Risk, Information Security, Audit, Controls, or related domains
• Working knowledge of risk and control concepts (e.g., RCSA, issues management, controls testing, audit)
• Strong execution mindset with the ability to manage multiple priorities and deliver on commitments
• Comfortable working with data—able to analyze, interpret, and present insights clearly
• Strong attention to detail with a focus on quality and follow-through
• Good stakeholder management skills; able to collaborate effectively across teams and levels
• Clear and concise communication skills (written and verbal)
• Ability to work in a dynamic environment with evolving priorities and minimal supervision
• High integrity and professionalism when handling sensitive information
• Proficiency in Excel, PowerPoint, and reporting tools (e.g., Tableau, Power BI or similar)

Preferred Qualifications:

• Exposure to financial services regulatory environment
• Experience supporting large-scale transformation or regulatory programs
• Basic understanding of industry frameworks (e.g., COSO, COBIT, NIST)
• Certifications such as CISA, CRISC, or CISM (or progress toward them)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.