BDO USA

Associate Systems Engineer

BDO USA  •  $100k - $120k/yr  •  Grand Rapids, MI (Remote)  •  3 days ago
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Job Description

The Associate Systems Engineer ensures the availability, security, and performance of the enterprise infrastructure. This role focuses on the installation, configuration, maintenance, and monitoring of Windows Server (2022/2025) environments, Active Directory, and foundational virtualization technologies. Acting as a foundational technical resource, the Associate Engineer assists with system upgrades, troubleshoots service disruptions, and maintains comprehensive technical documentation to support operational continuity.

Job Duties:

  • Monitors and maintains servers and possibly storage systems
  • Analyzes and troubleshoots system issues
  • Assists with the performance and coordination server replacements and server builds
  • Monitors, manages and maintains Active Directory
  • Acts as a technical resource for the Project Management Office
  • Completes and upgrades system documentation
  • Responsible for remote administration, design and implement of troubleshooting issues, and update/deploy Microsoft solutions
  • Triage and resolve escalations from the team within defined customer SLAs
  • Be a problem solver - Identify solutions for hardware, software, and network issues
  • Leverage remote support tools to resolve support requests
  • Communicate with clients and project leads in a highly professional and timely manner
  • Other duties as required

Supervisory Responsibilities:

  • N/A

Qualifications, Knowledge, Skills, and Abilities:

Education:

  • High School Diploma/GED, required
  • Bachelors degree in Computer Science or Information Systems, preferred

Experience:

  • One (1) or more years of experience managing multiple systems, required
  • Ability to update and manage technical Tier 1, 2 and 3 escalation issues and identify solutions in fast-paced environment, required
  • Prior experience with HP ProLiant servers, HP Blade chassis, Cisco UCS Servers, preferred

License/Certifications:

  • Microsoft MCSA / MCSE certification, preferred
  • Microsoft Certified: Azure Fundamentals (AZ-900) or Azure Administrator Associate (AZ-104), preferred

Software:

  • Prior experience managing and maintaining Microsoft Windows Servers 2022/2025; Windows 11, required
  • Prior experience or knowledge of VMWare ESX v8, preferred
  • Prior experience with RedHat Linux v8 or newer, preferred

Language:

  • N/A

Other Knowledge, Skills & Abilities:

  • Strong oral and written communication skills
  • Excellent interpersonal and customer relationship skills
  • Capacity to work in a deadline-driven environment while handle multiple complex projects/tasks simultaneously with a focus on details
  • Capable of successfully multi-task while working independently or within a group environment
  • Ability to rely on extensive experience and judgment to plan and accomplish goals
  • Capable of working well under pressure while dealing with unexpected problems in a professional manner
  • Capacity to communicate and interact with all levels of employees and management
  • Ability to interact and build consensus among people
  • Ability to work after standard business hours and travel

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

National Range: $100,000 - $120,000
Maryland Range: $100,000 - $120,000
NYC/Long Island/Westchester Range: $100,000 - $120,000

At BDO, how we show up matters. We build strong relationships by supporting one another, our clients, and our communities with care, curiosity, and a commitment to helping one another grow and succeed. Here, you’ll find meaningful work, leaders invested in your success, and opportunities to build a career around what matters most to you.

Our purpose is to be the people our clients count on to grow with confidence and achieve what matters most. Our values guide how we bring that purpose to life each day. Together, they shape how we work with one another, serve our clients, and create meaningful impact.

BDO provides assurance, tax, and advisory services to clients across the U.S. and around the world. No matter your role, you’ll be part of a team helping clients navigate complexity and move forward with clarity.

We are proud to be an ESOP company, offering participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. As a qualified retirement plan, the ESOP is a meaningful addition to our comprehensive compensation and Total Rewards benefits* offerings. It also reinforces an ownership mindset that strengthens our connection to one another, our clients, and the future we’re building together.

Learn more about our benefits: BDO Total Rewards encompass more than traditional benefits. Click here to find out more!

*Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets
Click here to find out more!

BDO USA

About BDO USA

At BDO, our success is measured by what we achieve together. As a leading provider of audit, tax, and advisory services, we put people first cultivating a conscious, caring corporate culture that empowers our professionals and clients to thrive. Our commitment to excellence drives us to deliver innovative solutions, actionable insights, and trusted guidance for middle market businesses and global organizations.

We help clients navigate complex financial, regulatory, and operational challenges, unlocking growth and value at every stage. By fostering a collaborative environment, we support the development of our people, the success of our clients, and the betterment of our communities. BDO’s insight-driven perspectives and tailored assurance, tax, and consulting services enable companies to move beyond business as usual—achieving exceptional outcomes.

BDO is the brand name for the BDO network and each of its independent member firms. BDO USA, P.C., a Virginia professional corporation, is the U.S. member of BDO International Limited, a global network of trusted advisors dedicated to helping businesses succeed.

Industry
Accounting & Tax
Company Size
10,000+ employees
Headquarters
Chicago, IL
Year Founded
1910
Website
bdo.com
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