Ubiquity

Associate Systems Engineer

Ubiquity  •  Taguig, PH (Onsite)  •  3 months ago
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Job Description

Associate Systems Engineer

Job Responsibilities
● Contribute to the continuous improvement of system design and infrastructure
architecture to ensure reliability and scalability.
● Provide system administration support to the Operations and Technology Team,
including issue resolution and structured troubleshooting.
● Identify system vulnerabilities and performance gaps, and recommend or
implement effective improvements.
● Design, develop, and maintain automation solutions to improve operational
efficiency.
● Willing to work on a shifting schedule, and participate in the 24/7 Systems
Operations Team on-call rotation. Respond to and resolve critical system
incidents in real time.
● Perform regular maintenance of software applications and operating systems.
● Prepare and maintain technical documentation, including change records,
validation documents, and system proposals or recommendations.

Required Qualifications and Skills
● Minimum of 3 years of experience in systems administration and engineering
roles.
● At least 3 years of hands-on experience working with Linux environments.
Preferably with experience with the following distros: Debian, Ubuntu, Amazon
Linux, RHEL 7.
● Experience with cloud environments, preferably AWS/Azure, and other cloud
providers.
● Knowledge and experience using Cisco Umbrella, or other similar applications.
● Experience performing maintenance and support tasks on front end/middleware
applications.
● Experience with VPN servers.
● At least 3 years of working knowledge of Windows Server 2016/2019 and related
services; including Active Directory Sites & Services, Active Directory Users &
Computers, Group Policy Management, and DNS.
● Familiarity with Patch Management solution (WSUS).
● Familiarity with industry-standard monitoring and logging tools (i.e Grafana /
Zabbix).

● Understanding of PCI compliance standards and requirements.
● Experience working with virtualization with hypervisors, preferably VMware ESXI
and PROXMOX
● Proficiency in scripting languages such as Bash and PowerShell.
● Strong interest in automation and demonstrated experience using Ansible.
● Solid understanding of Layer 1–3 networking concepts, including VLANs and
basic routing (preferred).
● Strong analytical, troubleshooting, and problem-solving skills.
● Excellent interpersonal and communication skills, with the ability to collaborate
effectively at all levels.
● Strong proficiency in spoken and written English.
● Familiarity with ticketing systems, particularly ServiceDesk Plus.
● Nice to have: Remote Management Application experience.
● Willingness to work on-site in BGC, Taguig.
Ubiquity

About Ubiquity

Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office operations, and business transformation.

Industry
Consulting & Advisory
Company Size
5,001-10,000 employees
Headquarters
New York, New York
Year Founded
2012
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