Job Description

Impact in this role

As an Associate Strategic Program Manager (SPM) at MISUMI Americas, you'll work alongside engineers at some of the world's most innovative companies — helping get complex products across the finish line on time, on budget, and at the highest quality. You'll be a critical connector between Sales, Quality, Logistics, and C&DFM teams, keeping programs aligned and customers confident.

With a focus on continuous improvement, you'll contribute ideas, drive internal process enhancements, and elevate the overall customer experience.

What you'll do

• Own relationships with internal stakeholders and support customer-facing touchpoints to deliver standout service.
• Track and report program milestones across multiple platforms, keeping timelines and deliverables on course.
• Identify process gaps and risks using your manufacturing or operations knowledge — then drive improvements.
• Champion cross-functional collaboration to boost program efficiency and customer satisfaction.
• Manage customer change requests and project updates across internal and external platforms, keeping every stakeholder in sync.
• Maintain accurate, up-to-date program status across multiple systems to support business decision-making.
• Travel approximately 10% annually within the U.S. for customer onsites, team meetings, trade shows, and conferences.
• Contribute to and maintain the Quality Management System (QMS).

What You Bring

• Bachelor's degree in Mechanical, Manufacturing, or Industrial Engineering with 1–2 years of related experience, or 3+ years of manufacturing operations experience.
• Sharp organizational and time management skills — you juggle multiple priorities without dropping the ball.
• Clear, confident communicator with experience working across diverse, cross-functional global teams.
• Proactive self-starter with a passion for learning, continuous improvement, and operational success.
• Familiarity with manufacturing processes such as CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, or Assembly.
• Technically savvy with a strong interest in leveraging AI tools and automation to sharpen workflows and enhance performance.

Nice to Have

• Experience working with global manufacturing sites in a customer-facing role.
• Familiarity with ITAR and EAR regulations, particularly ECCN classifications such as 9A515.

Physical Requirements

• Ability to work at a desk for extended periods.
• Ability to lift up to 35 pounds.
• 20–25% travel to visit customers and manufacturing facilities.

Compensation

The compensation range for this position is $75,000 – $100,000 depending on experience.

If you thrive in a fast-paced cross-functional environment, and want to make a real impact on how the world's best products get built — we'd love to hear from you. Apply below and tell us what drives you.