Job Description

The Company

Think Research is a leader in delivering knowledge-based digital health software solutions. Our mission is to organize the world’s health knowledge so everyone gets the best care.

We create evidence-based, cutting-edge healthcare technology that supports clinical decision-making, standardizes care, and improves patient outcomes. For over a decade, our cloud-based, EMR-agnostic tools have empowered clinicians across primary care, acute care, and community or seniors care.

Today, Think Research serves over 13,000 healthcare facilities across five continents, reaching more than 300,000 doctors, nurses, and pharmacists. If you’re passionate about improving patient care through technology, this is the place for you.

About the Role

Reporting to the EVP, Sales, the Associate, Strategic Partnerships is a commercially-minded professional who thrives in collaborating with diverse stakeholders and teams. This role supports and manages ongoing service delivery for our high-value clients and acts as an inside sales resource for the Healthcare Education & Media business line. You’ll develop sales and account plans, drive efforts within assigned accounts, and focus on nurturing, identifying, and creating upsell and renewal opportunities—primarily within Oncology Education—to fuel client success and growth.

You’ll also play a critical role in supporting the Senior Director of Strategic Partnerships and the broader team pipeline by handling key administrative and client success functions, including managing end-to-end grant submissions, overseeing sales renewal processes, ensuring timely client follow-up, and maintaining accurate metrics reporting.

As an Associate, Strategic Partnerships, you will have the opportunity to:

• Achieve individual and overall organization sales targets ensuring deliverability of programs and return on investment to meet customer objectives and expectations
• Directly manage key accounts to drive retention, growth and cultivate lasting relationships and loyalty
• Develop account inside sales plans and selling strategies to reach individual and company annual sales targets
• Implement strategies to drive renewal business as well a new business with an existing customer base
• Support Senior Director, Strategic Partnerships in building and maintaining client relationships within the pharmaceutical and biotech sectors with a focus in Oncology
• Report progress, success and return on investment to clients throughout account lifecycle
• Execute the process for grant, proposal, and sponsorship agreement submissions, ensuring all administrative requirements are met.
• Provide regular reporting and tracking of personal sales pipeline, forecasts, CRM (customer relationship management) in relation to the organization’s sales targets and KPIs
• Establish and maintain productive peer-to-peer relationships with cross functional team members
• Work remotely with some travel required for team, client and company meetings within the Greater Toronto area.

You will bring:

The role requires an individual with strong communication skills (written, verbal and presentation), with a proven track record of direct sales achievements and sales results success, who is dynamic, organized, professional, able to work in a fast-paced environment, and able to interact with client management at all levels. The ability to understand client objectives and translate them into proposed tactics is critical to success as is strategic foresight and the ability to identify growth opportunities for additional business. Specific requirements include:

• University degree in Science, Health, Business, or related discipline
• Minimum of 2+ years experience in oncology pharmaceutical sales and/or marketing is a must
• Proven success with 5+ years in a sales or business development role (healthcare industry-related preferred), ideally with client management experience
• Experience in Continuing Medical Education (CME), pharmaceutical marketing, and/or pharmaceutical advertising industries is an asset
• Demonstrated experience with process management, proposal/grant coordination, and detailed reporting (Digital media / marketing engagement, CRM management experience strongly preferred).
• Proven ability to foster strong client relationships and support efforts to generate new business
• Excellent communication skills (verbal, written, and presentation)
• Strong attention to detail, commitment to client service, and a highly proactive "take ownership" attitude
• Demonstrated ability to understand client objectives and translate them into proposed tactics and solutions
• Organized with the ability to implement new growth initiatives while maintaining the quality of services and outcomes
• Sales and business development acumen
• Entrepreneurial, self-starter with a hands-on approach and positive team spirit
• Strong problem-solving capabilities

This is a full-time, remote position with an expected salary range of $70,000 - $80,000 CAD annually, depending on experience and qualifications, plus commission based on sales performance. Think Research does not require Canadian work experience for this role.

Think Research may use artificial intelligence–enabled tools to support parts of the recruitment process, such as application screening or candidate matching. These tools are used to assist — not replace — human decision-making.

Why Think Research

• Fully remote work environment, with a Toronto headquarters that supports in-person collaboration, connection, and team events when it adds value
• Competitive salary and benefits, including 4 weeks of paid vacation plus 6 personal days
• Meaningful work that directly impacts patient care
• Growth opportunities with leaders who support development through mentorship
• Culture & Collaboration: Our work is guided by five core values:
• TEAMWORK – Win as a team by embracing collaboration and inclusion
• HONOUR – Act with integrity, ethics, and accountability
• INNOVATION – Drive customer-centric, forward-thinking solutions
• NOTABLE IMPACT – Empower customers and communities through service and dedication
• KNOWLEDGE – Embrace continuous learning and shared growth

Think Research and all subsidiaries are proud to be an equal opportunity employer and is committed to creating a diverse and inclusive workplace, free of discrimination and harassment.

We provide equal employment opportunities (EEO) to all employees and applicants regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We are committed to providing accommodations for people with disabilities. Should you require an accommodation, we would like to work with you to meet your needs.