Job Description

Primary Objectives:

• Key role in supporting the day-to-day operations of the bank’s benefits and medical management programs.
• Assist in managing employee benefits, including health insurance, wellness programs, and other related benefits.
• Additionally, the Associate will help ensure the compliance and efficient administration of these programs, providing support to employees and other stakeholders, HR, Finance, IT etc

Key Responsibilities:

Benefits Administration:

• Assist in the management and coordination of rewards and benefits rollouts

• Update approved terms in the Employee Handbook from time to time

• Assist in the preparation of employment terms for contract employees

• Support Global Mobility initiatives, including preparation of secondment and repatriation terms for expatriates

• Assist in organizing health events to support employee wellness initiatives

• Support rewards and compensation projects, including but not limited to annual increment and bonus exercises

• Undertake other projects as assigned from time to time

Data Management and Reporting:

• Ensure the accuracy, integrity, and accessibility of healthcare and benefits-related data to support operational efficiency and informed decision-making

• Analyze trends and prepare surveys for data collection and consolidation

• Collaborate closely with cross-functional teams to enhance data systems, streamline reporting processes, and translate complex data into actionable insights that drive policy improvements and optimize benefit delivery

• Develop and manage annual surveys on benefits and service levels

• Assist in preparing presentation decks for management based on data analysis and reporting requirements

• Assist in preparation of communication announcement to employees

Compliance and Documentation:

• Assist in audits and reporting requirements related to benefits and medical management

• Stay updated on changes in laws, regulations, and company policies to ensure ongoing compliance

• Develop process flows and update policies and manuals for the unit

Requirements:

• Bachelor’s degree in Human Resources, Business Administration or any related field.
• Min. 1 year of experience in benefits administration, medical management, or a related HR function, preferably within the banking or financial services industry.
• Knowledge of employee benefits programs, healthcare plans, and medical management practices.
• Previous experience in administrative support
• Ability to handle sensitive and confidential information with discretion.
• Strong communication and interpersonal skills, with the ability to effectively interact with employees and management.
• High attention to detail and ability to maintain accurate records.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Strong problem-solving skills and the ability to handle sensitive and confidential information.