Job Description

Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.

We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.

At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.

We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.

Key Role and Responsibilities

• Support our onshore team with reports for their review. Some of the reports are mentioned below:
  • Pre-Bill Audit Report
  • Low MU Report
  • Pay Type Audit
  • Employee Class Audit
  • TPV Rate (no OT) Audit
  • Weekly Perm Report Population
  • SVG Customer ID Audit
  • AWO Finishes Report
• Start Staging:
  • Data validation in BH placement before start, request missing items from field.
  • Update assignment tracker with pre-start items for onshore FOS.
  • Review placements for temp bill rate & perm fee confirmations
  • Schedule Start Confirmation Emails to Field
  • PO form submissions pre-start
• Managing Change Requests
  • Process all CR Start Date changes
  • Process all W2 and TPV CR extensions in back office
  • Compare CR with VMS tool dates as applicable - alert field if not in sync
  • Update AWO Finishes report
  • Process confirmed RIG finishes
• Managing estimated end dates: Field reporting and reach out/follow up/escalation
• Follow up on missing items post assignment
• Securing Commission change request approvals
• Process W2 terminations
• Staging new placements for Close/Reopens and Assignment Moves
• Other duties as assigned

Key Skills Required

• Attention to Detail
• Comfortable working in multiple systems
• Strong skills in Microsoft Office and Google Suite products such as Gmail, Google Sheets, and shared drives
• Strong Communication Skills
• Ability to respond to customer needs with speed and accuracy
• Willingness and eager to learn; is curious
• Demonstrates Adaptability - Learning Randstad Pace
• Connect the dots and understand dependencies
• Acts with a sense of urgency
• Openly receives feedback
• Ability to multitask and prioritize work
• Accountable for personal results and teamwork
• Adherence to deadlines
• Focus on accuracy
• Speak, Understand and communicate fluently in English.

Shift Timings: (10 roles)

• 8 am to 5 pm EST (6:30 pm to 3:30 am IST)

Sensitive data access: Yes

Education & Qualifications (Required and Preferred):

• Bachelor’s degree
• Prior experience in Finance, Accounting or any other related experience
• Prior experience in managing VMS tool would be an added advantage
• Minimum of 4 years of experience in managing tasks as mentioned in the earlier sections of job description
• Knowledge of Randstad operations and systems is an asset
• Basic Google spreadsheet and reporting

Organizational Structure:
Job Title: This position will report into Team Lead (or above) as per ROS org structure and needs

Supervisory Responsibility: None

Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.