Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Lead and support the Behavioral Health, Complex Medical Condition, and OptumCare automation portfolio, representing approximately $40M in deployed solutions
• Manage multiple concurrent projects and initiatives, ensuring alignment with business priorities, timelines, and strategic objectives
• Coordinate and align cross-functional workstreams to drive successful project delivery and operational outcomes
• Identify and remove delivery obstacles, mitigate risks, and resolve issues to maintain project momentum and execution success
• Leverage AI-enabled tools and insights to improve productivity, decision-making, execution efficiency, and portfolio visibility
• Drive adoption of AI-driven solutions to automate repetitive tasks, streamline workflows, and enhance team effectiveness
• Evaluate and apply emerging AI capabilities and technologies to foster innovation, continuous improvement, and operational excellence
• Monitor portfolio performance and delivery metrics, ensuring commitments are met and business value is realized
• Collaborate with business and technology stakeholders to define priorities, optimize resources, and achieve organizational goals
• Champion a culture of innovation by identifying opportunities to improve processes, accelerate delivery, and increase efficiency through AI and automation
• All other jobs required by their manager
• Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field
• 5+ Experience in leading high-performing engineering teams, driving Agile delivery, incident management, automation/AI initiatives, and DevOps best practices
• 3+ years of experience leading technology, automation, software engineering, or operational transformation initiatives
• Experience managing multiple concurrent projects and cross-functional teams in a fast-paced environment
• Demonstrated leadership experience with responsibility for project delivery, resource coordination, stakeholder management, and team development
• Experience managing portfolios of work, establishing priorities, mitigating risks, and driving execution against business objectives
• Experience with Agile delivery methodologies, project management practices, and performance metrics
• Solid knowledge of software development, automation technologies, and operational processes
• Knowledge of emerging AI trends, capabilities, and best practices, with the ability to identify opportunities for innovation and continuous improvement
• Proven ability to leverage AI-enabled tools and technologies to improve productivity, decision-making, workflow efficiency, and business outcomes
• Proven solid analytical, problem-solving, and decision-making skills with the ability to translate complex information into actionable plans
• Proven excellent communication, collaboration, and influencing skills with experience working across business and technology organizations
• Proven ability to drive organizational change, operational excellence, and adoption of new technologies, including AI-driven solutions

Preferred Qualifications:

• Certifications in Agile, Scrum, Project Management, AI, Cloud Technologies, or other related disciplines
• Experience leading enterprise-scale automation programs and managing large portfolios of deployed solutions

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.