Job Description

As an Associate Shuttle Driver, you play an essential role in keeping resort operations moving by providing safe, reliable transportation for associates between work locations, associate parking, and associate housing. Your professionalism, attention to safety, and commitment to exceptional service help create a seamless experience for every passenger while supporting a high-performing luxury resort environment. You will represent resort standards through safe driving practices, well-maintained vehicles, clear communication, and dependable service, ensuring associates arrive at their destinations safely and on time.

What You Will Create

• You will provide safe, timely transportation for associates between designated work locations, parking locations, and associate housing while maintaining the highest standards of safety and professionalism.
• You will contribute to efficient daily operations by remaining on a continuous shuttle route throughout the property, ensuring reliable transportation services for associates.
• You will promote a safe operating environment by completing vehicle inspections before each shift, documenting any damage, checking fluid levels and tire condition, and promptly reporting concerns to management.
• You will maintain clean, presentation-ready shuttle vehicles by cleaning the interior and exterior to uphold luxury hospitality standards.
• You will support seamless transportation operations through professional, courteous communication with the dispatcher and fellow drivers using hand-held radios.
• You will represent the resort through positive interactions, excellent customer service, and respectful communication with every passenger.
• You will perform additional responsibilities as assigned to support operational excellence and evolving business needs.

What You Can Expect

• Fast-paced, service-focused environment supporting daily resort operations
• Frequent driving throughout the resort property during your shift
• Schedule flexibility, including days, evenings, weekends, and holidays
• Regular interaction with associates across multiple departments
• Responsibility for maintaining vehicle cleanliness, safety, and operational readiness
• Opportunities to build hospitality experience while supporting a collaborative team environment
• Ability to work outdoors and in varying weather conditions as needed
• Ability to safely enter and exit vehicles frequently throughout the day

What You Bring

• A strong commitment to safety and responsible driving practices
• Professionalism and reliability in every interaction
• A service-oriented mindset with a genuine desire to assist others
• Excellent interpersonal and verbal communication skills
• The ability to remain composed and make sound decisions in a fast-paced environment
• Flexibility to adapt to changing operational priorities and transportation needs
• Strong teamwork skills and the ability to follow directions effectively
• Pride in maintaining clean, well-presented vehicles
• The ability to communicate effectively in English

Qualifications

• High school diploma required
• Valid driver's license required
• Ability to operate manual (standard) and automatic transmission vehicles
• Customer service experience preferred
• Ability to communicate effectively in English
• Ability to work a flexible schedule, including days, evenings, weekends, and holidays
• Ability to work under pressure while maintaining professionalism and safe operating practices

Additional Information

This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities associated with this position. Responsibilities may change or be assigned as needed to support operational excellence, business needs, and exceptional guest service standards.

Begin a Meaningful Career at Nemacolin

At Nemacolin resort in Pennsylvania’s Laurel Highlands, foundational roles form the heart of the guest experience and the beginning of many long-term careers. Each day brings the opportunity to learn new skills, build confidence, and contribute to a team that values hard work, kindness, and pride in service. Whether entering hospitality for the first time or continuing a professional journey, the environment encourages growth, connection, and steady advancement.

Associate team members from a wide range of experiences come together to create something exceptional, supported by leaders who provide guidance, recognition, and encouragement along the way. Many leaders within the resort began in hourly roles, building successful careers through dedication, mentorship, and continuous learning.

Growth & Development

• Paid training and structured onboarding
• Hands-on learning and cross-department opportunities
• Clear pathways for advancement and internal promotion
• Recognition through individual and team honors

Benefits & Everyday Perks

• Competitive hourly wages and attractive 401(k) program
• Medical, dental, and vision coverage for eligible associates
• Paid time off and holiday compensation
• Discounted associate meals and uniform services
• Savings across resort dining, retail, spa, and activities
• Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community

A role at Nemacolin opens the door to skill-building, meaningful relationships, and a future shaped through experience and opportunity.

Bring your passion. Grow your career. Create Real Life Magic

About Nemacolin

A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.

Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.

Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine where this opportunity could take you as part of your own remarkable journey.