The Associate Service Sustainment Engineer is responsible for the technical evaluation, including the verification/validation of product changes that impact serviceability of the Breast and Skeletal Health. The position requires frequent interfacing with R&D, Manufacturing Engineers, RAQA, Learning and Development, to learn, understand, troubleshoot, and become SME for existing install base. The Associate Service Sustainment Engineer will be responsible for supporting and implementing design and process changes to improve service capabilities. They will work closely with Downstream Marketing, R&D, Learning and Development, Quality, and Operations to improve the performance, implementation, and serviceability of our existing products. They will conduct in-depth analysis of FTF, FPY, Non-repeat, and USV data to develop strategies for initiating sustainment activities. This position may also require supporting serviceability for new product development. This position reports to the Newark office location, but is expected to include some travel.
We’re an innovative medical technology company whose purpose is to enable healthier lives everywhere, every day. While we discover and develop groundbreaking products and services that benefit everyone, we are especially passionate about those that advance women’s health and well-being. This allows us to be a company that prospers, grows and empowers women to experience healthier lives.
None of this would be possible without the talent, skills and aspirations of our employees. Their expertise and dedication to developing and sharing more robust, science-based certainty drives our increasingly global presence, as well as a pipeline that responds to the unmet health and wellness needs of women, families and communities.
What powers our growth across Breast & Skeletal Health, Diagnostic Solutions, and GYN Surgical Solutions is also what differentiates us: the exceptional and clinically proven ability of our products to detect, diagnose and treat illnesses and other health conditions earlier and better. This clinical superiority creates high expectations, which we fulfill by always challenging ourselves to improve health through better technology, education and market access. Our goal is to minimize doubt and maximize the confidence our customers and their patients have in their decisions and diagnoses.
We work toward this goal every day, always aware that in an increasingly complex and competitive global environment, we must continually earn the trust of our customers and their patients. By focusing on women’s health while still delivering health benefits to everyone, we are setting a new standard of excellence that is strengthened by purpose, driven by passion and brought to life by our promise of more certain early detection and better health outcomes.
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