Position : Sigma Account Service -
Location : Mumbai BKC
Handling Account Opening, Account maintenance, Term deposit requests,
CMS setup documentation (new clients/modification for existing clients),
Escrow accounts creation, handling CMS client queries etc., through client interaction
Ensuring delivery of quality service to clients
Ensuring customer requests/queries are attended to and resolved within TAT
Coordination with stakeholders like RPC, CMS Setup, CMS Ops, PSM, RM,
LCC, BSG, IT etc. to speed up customer requests and resolve issues
Additional Skill Set Required: Should have knowledge about Nodal Account/ Escrow Account
Ability to work under pressure in a dynamic environment
Should have eye for detail &; be meticulous
Strong communication (Oral and Written) &; Networking Skills
About Kotak Mahindra Group:
Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group’s flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited.
The consolidated balance sheet of Kotak Mahindra Group is over 1 lakh crore and the consolidated net worth of the Group stands at 13,943 crore (approx US$ 2.6 billion) as on September 30, 2012.
The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the company’s website at https://www.kotak.bank.in/en/home.html
