Holcim

Associate-Service Desk-PTP 1

Holcim  •  Navi Mumbai, IN (Onsite)  •  7 days ago
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Job Description

Location Airoli, Navi Mumbai

Shift timing 3:30am to 12:30pm

About the Role:

Scope:

- Receiving queries from vendors and employees and accordingly resolving it themselves or
routing it to the right person in the AP team for resolution. Queries may be related to all the three
areas (AP, Payments Processing, Times & Expenses)

- Ensure that overall delivery of services to Opcos meets or exceeds agreed KPIs and SLAs
defined between Operating Companies and BSC and is within a strong internal control
framework.

- Collaborate with the Service Management team to understand and effectively implement SLA.

- Ensure that Internal Customer and Supplier issues are dealt with in accordance with the
escalation process and push back where this is not the case;

Desired Candidate Profile:

0-2 years of experience in Acoounts Payable

Experience in handling vendor queries

Holcim

About Holcim

Holcim is the leading partner for sustainable construction, creating value across the built environment from infrastructure and industry to buildings.

We offer high-value end-to-end Building Materials and Building Solutions - from foundations and flooring to roofing and walling - powered by premium brands including ECOPlanet, ECOPact and ECOCycle®.

Our more than 45,000 talented Holcim employees in 45 attractive markets - across Europe, Latin America and Asia, Middle East & Africa - are driven by our purpose to build progress for people and the planet, with sustainability and innovation at the core of everything we do.

Industry
Construction & Skilled Trades
Company Size
10,000+ employees
Headquarters
Zug, CH
Year Founded
1912
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