Job Description

Company Introduction:

We’re home to Asia's most dynamic and vibrant capital markets.
Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day.

HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all."

We are seeking a highly motivated and experienced Senior Cloud Services Engineer to join Cloud Platform Services team. Our team responsible for designing, deploying, and maintaining cloud-based solution, we also work closely with our development, operations, and security teams to ensure the stability, scalability, and security of our cloud infrastructure.

Job Duties:

Key Responsibilities:

• Maintain platform stability and high availability by defining and monitoring key observability metrics across all cloud environments.
• Lead incident response efforts and conduct thorough Root Cause Analysis (RCA) to implement long-term preventative measures.
• Develop and govern a library of modular Terraform modules to ensure all deployments are standardized and reproducible.
• Identifying and reducing manual toil by building automation scripts and exploring intelligent tooling for repetitive operational tasks.
• Build and manage comprehensive observability stacks, including monitoring and logging, to provide deep visibility into system health.
• Enforce security standards such as CIS Benchmarks through the implementation of automated guardrails.
• Optimize cloud resource utilization and costs by using predictive insights to scale infrastructure based on real-time demand.

Requirements:

• At least 4 years in AWS, Azure, GCP or China Brand Private Cloud, professional experience in SRE or DevOps roles managing high-availability production environments.
• Expert-level proficiency in Terraform for managing large-scale infrastructure as code.
• Strong programming skills in languages such as Python, Go, or Bash for developing robust automation tools.
• Extensive hands-on experience with observability platforms like Prometheus, Grafana, or the ELK stack.
• Demonstrate a deep understanding of cloud networking and security, including VPC design and CIS compliance standards.
• Familiar with modern automation trends, such as using AI-driven data analytics, reporting and anomaly detection to enhance incident triage.
• Proven ability to solve complex problems in distributed systems while working under high-pressure situations.

Competencies and Behaviors Required:

Analytical Thinking

• Breaks down complex cloud infrastructure challenges into manageable components.
• Identifies root causes of system issues and proposes practical, data-driven solutions.
• Applies structured thinking to evaluate cloud architecture and deployment strategies.

Risk Awareness

• Understands and adheres to HKEX’s risk appetite when implementing cloud solutions.
• Recognizes potential vulnerabilities in cloud environments and proactively mitigates them.
• Makes informed decisions that balance innovation with operational stability.

Intellectual Curiosity

• Actively explores emerging cloud technologies (e.g. AWS, Alibaba Cloud and China Brand Private Cloud).
• Seeks to understand the rationale behind new tools and practices such as Kubernetes, Terraform and CI/CD pipelines.
• Demonstrates a growth mindset by continuously learning and applying new knowledge.

Resilience

• Maintains composure and adaptability when troubleshooting critical cloud system issues.
• Manages multiple tasks and shifting priorities with focus and determination.
• Responds constructively to setbacks and uses them as learning opportunities.

Effective Communication

• Explains complex technical concepts clearly to non-technical stakeholders.
• Communicates status updates, blockers and risks in a timely and transparent manner.
• Collaborates effectively with cross-functional teams including development, operations and security.

Teamwork

• Works collaboratively with colleagues to deliver secure and scalable cloud solutions.
• Supports team members by sharing knowledge and offering assistance during project delivery.
• Builds positive relationships across departments to ensure alignment with HKEX standards.

HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace.

Location:

HKEX - TKO

Shift:

Standard - 40 Hours (Hong Kong SAR)

Scheduled Weekly Hours:

40

Worker Type:

Contract