Concentrix

Associate, Sales Development - Bilingual

Concentrix  •  Republic of Costa Rica (Onsite)  •  3 months ago
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Job Description

Job Title:

Associate, Sales Development - BilingualAssociate, Sales Development - Bilingual - Business to Business Sales

The Associate, Sales Development is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling. This role is responsible for effectively articulating the value of products or services to customers.

You will:

  • Customer-first approach with a proven understanding of how to uncover key business objectives and how to maximize customer value.
  • Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.
  • Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.
  • Adherence to all response-time SLA’s as well as use of mandatory sales cadences always.
  • Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.
  • Document all relevant prospect and customer interactions on CRM (Salesforce).
  • Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.
  • Review and report daily, monthly and quarterly metrics to help achieve sales goals.
  • Provide accurate customer success to Managers in a clear and concise way.
  • Partner with colleagues to facilitate best-practice sharing and continual learning.

You have:

  • Must have- 5+ years of overall professional experience
  • Must have- 3+ years of work experience in B2B sales, consultative sales in a target driven environment oraccount management (ideally within a large tech and/or advertising organization)
  • Ideally, this experience will have been gained in a new business, customer acquisitions environment.
  • Experience in cold calling, lead generation and lead qualification.
  • Fluency language requirements (C1) in Spanish and English.
  • Highschool diploma, minimum.
  • Salesforce experience or similar CRM tools.
  • Proven ability to unlock high-potential budget opportunities and grow customer financial investment over time.
  • Marketing knowledge gained in a professional or educational setting.
  • An ability to think creatively and react quickly to tailor messaging to different conversations.
  • Strong time-management skills and the ability to work independently.
  • Comfortable in a constantly changing fast paces start-up environment.
  • Confident using technology and speaking on the phone and zoom meetings.
  • Proven ability to influence others and create a sense of urgency.

Preferred –5+ years of work experience in B2B sales, account management or consultative sales in a target driven environment (ideally within a large tech and/or advertising organization)

Location:

CRI Work-at-Home

Language Requirements:

English (Required), Spanish (Required)

Time Type:

Full time2026-03-31

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Concentrix

About Concentrix

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Newark, California
Year Founded
Unknown
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