The Sales Support team plays a pivotal role in ensuring smooth and efficient sales operations. This team is responsible for supporting the sales department by managing administrative tasks, processing customer orders, and maintaining accurate sales records. Their work ensures timely order fulfillment, enhances customer satisfaction, and enables the sales team to focus on strategic growth.
Main Responsibilities
• Create, modify, and manage sales quotes using SalesForce CRM
• Sync quotes with opportunities to ensure accurate pricing and product details
• Support internal sales team through accurate order creation and system updates.
• Triage, reassign, amend, and close internal support tickets while tracking pending requests.
• Manage lead records, ensuring timely assignment and status updates.
• Collaborate with internal teams to resolve issues, maintain process accuracy, and support operational efficiency.
Requirements
• Minimum of 2 years experience of working in a Sales support, Revenue or Finance Operations environment is desirable.
• Knowledge of working with systems such as SalesForce is mandatory.
• Experience in power BI tools are essential.
• Experience of preparation of reports is essential.
• Knowledge of processes and Commercial reporting is important .
• Knowledge of Revenue Operations and the key drivers for Revenue Operations is essential.
Competencies
Benefits
Helping ambitious UK businesses grow with hungry, ambitious people from South Africa.
If you’ve aspirations to achieve and are struggling to find the right people to scale at pace, we have the solution.
Changing lives for our customers and our people.
We provide harder working, more focused people who will align with your vision, and drive your business to achieve your goals.
Sales can be the weakest muscle in your business, unable to deliver and inconsistent. We turbo charge your revenue function, improving your structure as we deliver results for you.
By using our robust, extensive recruitment and onboarding processes we bring talented, dedicated, fully trained people to your business for a fraction of the cost of a full-time hire (we hire less than 1 in every 200 applicants).
Our mission is to help ambitious businesses achieve the growth they want. We know that for a business to really accelerate, it needs people who have the same care, passion, integrity and attention to grow your business that you do.
