BlackRock Aladdin business is uniquely positioned to address the industry’s investment management and financial technology demands. The various business departments within Aladdin entity are focused on providing clients with highly scalable end to end investment management solutions for both Public and Private markets. The Aladdin Client Business (ACB) entity is effectively responsible for growing the Aladdin business with our existing external clients, implementing oursolutionsand managing the relationship & services across the lifetime of our clients. 

The role sits within our Aladdin Client Engagement team that is responsible for expanding our footprint withing our existing client base as well as minimizing churn and providing best in class user experience on our technologies: user adoption, value delivery and client satisfaction are key objectives for our teams.

This is a client-facing role, and you will be expected to build deep and highly effective partnerships with clients to understand and solve problems. We are seeking someone to bridge institutional client relationship management withexpertisein client industry, financial markets, and the Aladdin ecosystem tomaximiseour value proposition and client outcomes.

The Strategic Relationship Manager (SRM) is a commercially minded relationship owner responsible for driving client satisfaction, strategic accountdevelopmentand revenue growth, across Aladdin andeFront Operating as the face of our client engagement, the SRM develops deep, trusted partnerships with senior stakeholders,identifiesopportunities, oversees renewals, and ensures clients realize the full value of their Aladdin investment in close collaboration with partner teams.

Key Responsibilities

• Own and deepen relationships withkeyclient stakeholders (e.g. COO, CTO, IT teams, Head of Desks) to understand strategic priorities anddeliverimpactful executive business reviews.

• Develop a deep understanding of clients’ business challenges and propose technology solutions that drive measurable value and adoption.

• Partner with clients to define key strategic and tactical initiatives,leveraginga strong internal network(including local Business Development, implementation, Asset Management teams)to govern and oversee successful cross‑functional execution.

• Support the Senior Relationship Manager in managing the day-to-day client relationship and the relationship development, notably in term of internal coordination, meeting preparation,etc

• Clearly articulate the purpose, value, and differentiation of the expanding Aladdin and Aladdin Alternatives technology ecosystem.

• Build andmaintaina 360° view of the account, lead multi‑year account planning, and ensure ongoing client health and continuous value realisation.

• Apply a strong commercial lens to all client interactions, assessing strategic relevance, growth potential, and risk.

• Orchestrate internal partner teams to enable seamless client delivery, effectivelyrepresentingthe voice of the client internally.

• Lead consultative, value‑based discussions to support harvesting, in close collaboration with product, sales, and delivery teams.

• Stay closely informed on market and industry trends to help clients navigate change and remain ahead of evolving needs.

Qualifications

• Relevant professional experiencein key account management, consulting, or a related role.Prior experience in Aladdin or other financial technology is a plus.

• Strong commercial mindset, with the ability to think strategically about value creation and growth.

• Interest in FinTech,the FinancialInstitutions (Banks and Insurance companies) and Asset Management.

• Demonstrated knowledge of Public and Private Markets, with a solid understanding of industry dynamics.

• Proven experience working with technology solutions within the financial services or asset management industry.

• Professional Proficiency with Microsoft Office suite including Outlook, PowerPoint,Wordand Excel.

• Outstanding communication skills, with the ability to explain complex concepts clearly and effectively to diverse audiences.

• Demonstrated leadership capabilities, witha track recordof succeeding in complex, matrixed environments.

• Highly organised, resilient, endurant, and proactive, with a strong solution‑oriented mindset.

• Collaborative team player, comfortable working across functions,regionsand seniority levels.

• Enjoy a fast-paced, high-intensity environment; able to manage multiple priorities.

• Comfortable working in diverse and multi-cultural environment

• Professional French and English languageproficiency

• Familiarity withmaintaininga CRM like Microsoft Dynamics is a bonus