Position Title:
Associate Relations Specialist (PHL)
Shift:
5:00 PM to 2:00AM (Philippines)
Responsible for serving as the primary point of contact for associates and management for non-complex associate relations issues including but not limited to: attendance, policy questions, associate complaints, and coaching. Primary duties may include, but are not limited to: Provides advice, guidance, coaching to associates and managers based on policies and legal consultation, and in accordance with employment laws and regulations. Responsible for case creation, tracking, and reporting. Assists with the ARRT system and tool concerns. Manages the ARRT mailbox. Provides data management support to Legal and investigators. Requires a BA/BS degree; 1 years of human resources experience; or any combination of education and experience, which would provide an equivalent background.
Carelon Global Solutions makes healthcare operations more practical, effective, and efficient. Our global team of more than 25K innovators drives growth, delivers exceptional support, and develops digital tools specifically for health plans, providers, and systems. Each day, our partners and experts from across the globe implement new ways to save time and money — so doctors can focus on care.
Formerly known as Legato Health Technologies, Carelon Global Solutions is part of the Carelon family of brands and is a fully owned subsidiary of Elevance Health. Headquartered in the United States, Carelon Global Solutions has talented teams in India, Ireland, the Philippines, and Puerto Rico.
Want to be part of something meaningful? Join our growing team.
We believe that when bold talent meets limitless thinking, the possibilities are endless. As part of our Philippines team, you’ll work alongside some of the best minds in the business to solve healthcare’s most complex challenges. You’ll be part of an exciting, fast-paced, and supportive company culture, where all associates receive:
• Competitive pay.
• Generous benefits.
• Training, mentorship, and growth.
• Hybrid workplace flexibility.
• The opportunity to help others and make a difference.
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