Topline Pro is hiring an Associate Recruiter to own sales hiring across our New York and Nashville offices. This is a focused, high-volume role: you'll fill sales classes multiple times a year.
The bar here is running a fast, high-volume process well. You'll manage a lot of candidates moving through the funnel at once, keep the experience strong at every touchpoint, and partner closely with our early talent recruiter on campus recruiting and pipeline building.
This role reports into the Head of People and partners closely with Sales leadership and our People team.
Own BDR Hiring, End to End – Manage the full recruiting process for BDR classes across New York and Nashville, from application through offer, run multiple times a year.
Run a High-Volume Process – Move a large volume of candidates through screens and interviews efficiently, without sacrificing candidate experience.
Drive Candidate Engagement – Keep candidates informed, warm, and excited throughout the process. For a sales role, how candidates experience the hiring process is a big part of how they'll show up on the job.
Partner on Early Talent and Campus – Work closely with our early talent recruiter on campus recruiting strategy and pipeline building to feed BDR classes.
Coordinate Across Two Offices – Manage hiring timelines and logistics for both New York and Nashville, staying closely aligned with hiring managers in each location.
Track Class Hiring Metrics – Monitor time-to-fill, funnel conversion, and class size targets, and flag issues early enough to course-correct.
No Bullsh*t: We create meaningful results for our customers and drive growth for our team, ensuring progress and impact are felt every day.
Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions.
One Team, One Dream: We tackle challenges together with creativity and an open mind.
Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respect.
Be an Owner: We take responsibility for outcomes, act in the company's best interest, and treat every dollar as our own.
Boom!: We take time to celebrate each other's achievements, big and small. And we end all team meetings in a "Boom!"
We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.
We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.
We believe "great candidates" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.

Topline Pro (formerly ProPhone) believes that home service pros and small businesses are the backbone of the economy and have gone too long without the right technologies. Topline Pro is a Generative AI platform enabling home service businesses to be easily discovered, trusted and booked, directly. The AI-driven interface rapidly and affordably creates a custom, SEO-optimized website along with a application to help sync content to and from local listings, put social media communications on autopilot and enable the business owner to easily get paid online.