Universal Orlando Resort

Associate, Quick Service - Universal Kids Resort

Universal Orlando Resort  •  Frisco, TX (Onsite)  •  4 months ago
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Job Description

Responsible for operating the register and point-of-sale (POS) system, performing basic cooking and food preparation, providing exemplary Guest service by greeting Guests and filling food and beverage orders, helping with internal and external crowd control, and assisting with cleaning duties that include mopping floors, emptying trash, and wiping down tables. Will also assist in restocking condiments, bussing tables, and running food.

JOB RESPONSIBILITIES:

  • Responsible for basic preparation and/or cooking of food for various Food and Beverage venues (i.e. operating fryers to handle fried food cooked on a timer).
  • Responsible for taking and filling orders of food and beverage requested by Guests. Operate the register and follow appropriate procedures by properly processing credit card transactions and discounts.
  • Provide friendly and courteous assistance to Guests while answering questions and directing Guests within the restaurant. Maintain internal and external crowd control and line speed as Guests enter and exit the restaurant.
  • Responsible for cleaning the dining areas in an efficient and expedient manner. Clear tables, maintain floors by sweeping and mopping, empty garbage, stock and replenish condiment stands, and straighten chairs.
  • Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
  • Perform other duties as assigned.

SUPERVISORY RESPONSIBILITY:

  • Individual Contributor.

ADDITIONAL INFORMATION:

  • Carries out responsibilities in accordance with the organization’s policies and applicable laws.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.

  • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Consistent attendance is a job requirement.

EDUCATION:

  • High School Diploma or GED preferred.

EXPERIENCE:

  • 6+ months of previous Food & Beverage experience preferred; or equivalent combination of education and experience.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Kids Resort via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Kids Resort HR/Recruitment will be deemed the sole property of Universal Kids Resort. No fee will be paid in the event the candidate is hired by Universal Kids Resort as a result of the referral or through other means.

Universal Kids Resort. Here you can.

Universal Kids Resort is an equal opportunity employer. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved. EOE.

Universal Orlando Resort

About Universal Orlando Resort

For years, we’ve been creating a legacy of unforgettable experiences for our Guests. Our Guests are immersed into the sights and sounds of some of the greatest movies and most legendary stories, and our Team Members are the ones who help make those incredible experiences come alive. Our Team Members realize that delivering world-class service is more than just an expectation… It’s The Universal Way. It’s who we are. It’s what we do. And it’s the reason we strive to be recognized as the number one entertainment destination in the world.

As a part of the COMCAST NBCUniversal family, we are as committed as ever to continuing to build spectacular experiences based on the most compelling and dynamic movies, books and TV franchises in the universe. We are poised for growth and success and are focused on the future. Our Team Members not only deliver experiences of a lifetime, they create them!

At Universal Orlando Resort™, we create a balanced and rewarding work environment while encouraging individual growth and development. As a Team Member, we’ll partner with you to help identify your personal goals and provide career guidance. Best of all, it’s our philosophy to always try and promote from within first. Now, what could be more promising than that!

It’s a big Universe. Where do you fit in?

Industry
Arts & Entertainment
Company Size
10,000+ employees
Headquarters
Orlando, Florida
Year Founded
Unknown
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