Job Description

Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses. We enable challenger retail brands (including Superloop and Exetel brands) to take a larger share of the market, leveraging Superloop’s Infrastructure-on-Demand platform. Superloop provides connectivity and services to customers in three segments of the market: Consumer, Business and Wholesale. Our offerings leverage Superloop’s investments in physical infrastructure assets that include fibre, subsea cables and fixed wireless, as well as Superloop’s software platforms. Hundreds of thousands of homes and businesses rely on Superloop and Exetel every day for their connectivity needs.

Visit www.superloop.com to learn more.

Business Unit Overview

The product team is responsible is:

• Design and development of business requirements for Superloop products and services.

• Quality assurance including generation of test cases and testing automation.

• Support revenue generating product development projects through development of new functionally.

• Implement projects and small changes to improve business efficiency in line with business priorities.

• Support business transformation through decommissioning of non-strategic functionally and tools.

• Provide operational support, including refining processes where improvement will benefit Superloop as an organization.

• Support uninterrupted execution of business processes to support agreed SLAs.
  

Role Purpose

As an Associate Quality Assurance Engineer, you will be part of a team where you'll contribute to building the next generation of our applications. The role will provide the opportunity to assure quality in business-critical applications using company accepted tools and practices. You will also be working with Development Team Leaders, Managers and other stakeholders to ensure software projects meet timelines and requirements. This role is a Fixed-Term Contract for 12 months.

Key Responsibilities

• Develop test plans/ strategy and execution for customer facing and internal applications.

• Take initiatives and leadership by playing a key role in the continued improvement of Testing practices.

• Write automation scripts where necessary using automated testing frameworks/tools such as Cypress.

• Preform non-functional testing.

• Identifying areas for modification in existing systems and subsequently developing and testing these modifications.

• Work with the Team Leader or the Manager to agree priorities and key deliverables.

• Uphold a common set of testing conventions, practices and methodologies.

• Liaise with internal and external stakeholders to ensure integrations and solutions meet business requirements.

• Provide accurate estimates on QA tasks and productivity communicate potential delays.

• Manage the testing processes to ensure compliance with industry best practice and the ISO27001 framework.

• Work using a consistent agile development methodology ensuring the use of documented user stories, backlog reviews and progress tracking.

• Follow quality assurance best practices.

• Prepare applicants for deployment on production systems as required.

• Coach developers on quality assurance and testing.
  

Qualifications and Experience

• University degree qualification in IT, computer science, or Software Development.

• Demonstrated expertise in problem-solving and technical innovation.

• Great communication skills and good problem resolution skills.

• Ability to mentor and share knowledge with team members.

• 2-3 years of commercial quality assurance experience in Telco.

• Ability to work in a large team environment with members of diverse cultures and backgrounds.

• Behaves in a respectful and professional manner, maintaining high integrity and transparency when delivering work.

On Offer

• Quarterly Superstar Awards – recognition for those who go above and beyond.

• Milestone Gifts & Birthday Cake.

• Referral Bonus – get rewarded for bringing great talent into the TechHub.

• Fruits & Nuts Mondays and Wednesdays - a healthy start to your week.

• Monthly Engagement Events – cricket matches, festive celebrations, and more.

• Quarterly Team Outings – SuperEats – time to unwind and connect outside work.

• SuperEats – enjoy affordable pre ordered breakfast and lunch options.

• Flexible Work – 3 days in the office, 2 days from home (once confirmed).

• Leadership & Development Training – Grow your skills and confidence.

• Career Excellence Program – build your future in telco and tech, right here at Superloop.

• Employee Assistance Program – we’ve got your wellbeing covered.
  

At Superloop, we’re dedicated to creating a supportive and inclusive workplace where everyone feels safe, valued, and empowered to be who they are. We actively embrace diversity and celebrate the unique backgrounds, perspectives, and experiences of our team members. As an equal opportunity employer, we welcome applicants from all backgrounds to apply, regardless of gender, age, faith, ethnicity, nationality, sexuality, neurodiversity, or physical ability. We’re committed to ensuring that our hiring processes are accessible and inclusive for everyone interested in joining Superloop.