Job Description

Associate - QA Reviewer

Application Deadline: 31 October 2026

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Pune

Description

We’re looking for experienced property QA file reviewers to evaluate estimates and claim files for accuracy and consistency, ensure quality and compliance with client instructions and service level agreements, and communicate with field adjusters to recommend solutions and ensure corrections are made. This role is ideal for detail-oriented professionals with strong Xactimate/XactAnalysis and property claims experience.

Key Responsibilities

• Conducts thorough and accurate review of estimates before submission to our clients.
• Claims could include both personal and commercial lines of business.
• Reviews and verifies claim information to ensure the proper processing in accordance with established quality standards.
• Reads and interprets customer and vendor specifications.
• Reviews transactions and compares to the source documents to resolve errors and provides proper feedback.
• Verifies corrected material from the field adjuster and makes corrective recommendations.
• Remains up to date with QA industry standards, principles and practices.
• Continuing education and development of skills.

Skills, Knowledge and Expertise

• 2+ years of experience in estimating and/or property adjusting
• Xactimate/XactAnalysis: 2+ years of experience.
• Excellent written and verbal communication skills.
• Strong analytical ability and attention to detail.
• Must possess critical thinking, interpersonal, problem solving, teamwork, and organizational skills.
• Demonstrates excellent work ethic and focus on work, tasks, priorities and improving the QA process.