To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To ensure that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company.
Investigate, evaluate and control property and casualty claims under close supervision.
Acquire working knowledge of general procedures and good claim practices.
Acquire basic working knowledge of various types of buildings, construction, and repair costs and methods, repair estimating system and scoping damages.
Required:
High school diploma or equivalent required.
Minimum one year experience with direct public contact, such as sales or service representatives required.
Must possess outstanding listening and superior customer service skills.
Must have access to high speed Internet at home if position is field-based.
Must be able to live within a defined territory.
Must possess a valid driver license with an acceptable driving record.
Preferred:
Bachelor’s degree with focus on construction trades, agriculture-related studies, business administration or insurance-related field preferred.
Knowledge of company and divisional policies and procedures preferred.
Designations in INS, AIC, CPCU and/or similar professional insurance designation preferred.
Note: This is a Hybrid position working both Remotely from the State of Michigan, and On-site at the Farm Bureau Center located in Lansing, Michigan.
Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
PM19
8:00am-4:30pm
54,743
At Farm Bureau Insurance we’re dedicated to serving Michigan - and only Michigan.
We were founded in 1949 by Michigan farmers—members of Michigan Farm Bureau—who wanted an insurance company that worked as hard as they did, gave honest service, and cared about Michigan’s future.
Those values still guide us today and are a big reason why we are known as Michigan’s Insurance Company, dedicated to protecting the farms, families, and businesses of this great state.
Our 450 agents across Michigan provide a full range of insurance services—life, home, auto, farm, business, retirement, Lake Estate®, and more—protecting nearly 500,000 Michigan policyholders.
One of America's Best
We’re proud that we have helped thousands of Michigan families achieve financial security through our life insurance and retirement plans. In fact, we are consistently named one of the top 50 life insurance companies in America year after year, based on strength stability and outstanding financial performance. This rate, awarded by the Ward Group, recognizes Farm Bureau Life as one of the safest life insurers in America.
We are also rated Excellent by A.M. Best, one of the top monitors of the insurance industry. Nobody cares as much about protecting you, your family, and your future as we do. Read more about our ratings here.
Mission Statement: Protecting the People of Michigan from the Risks of Everyday Life
