Job Description

• Develops program/project/release plans and timelines (usually involving multiple tracks), monitors execution progress and drives resolution to possible scope/time trade-offs
• Manages portfolio of projects through their lifecycle phases to successful completion
• Manages geographically distributed teams, off-shore development teams and third-party vendors (for example, creative alignment, integration vendors such as, content providers) for successful program launch.
• Address program bottlenecks, provides alternative resolutions and mitigation strategies with win/win outcomes
• Establish and maintain clear chains of accountability for program team.
• Conduct training and outreach to internal support teams as well as external customers
•  Experience interfacing and communicating with executive, business and technical Stakeholders
•  Negotiate program delivery timelines with stakeholders
• Ensures ongoing communication of progress against project/program objectives to various forums

• B.S. in Computer Science/Computer Engineering - At least five years of engineering program management experience with 4+years leading and delivery programs using agile methodologies (Scrum/Kanban).
• Strong analytical and problem-solving skills, exposure to large-scale systems program management.
• 2+ years software engineer development experience in eCommerce, Ads, B2B space.
• Excellent verbal and written interpersonal skills
• Proven track record of taking ownership and driving results
• Ability to drive multiple programs and collaborate effectively with external and internal partners.
• Working Knowledge of service-oriented architecture, database (RDBMS or NoSQL) - Understands messages, http/https, file transfer protocols, JIRA, confluence and program management tools

• Web or Internet start-up environment and technical infrastructure management experience a big plus
• Proven process improvement skills to reduce lead times, cycle times and defects
• Interface with all levels (business and technical members) and disciplines within the organization
• Experience with Salesforce, ServiceCloud, SalesCloud, Knowledgebase, & Communities.
• Overall responsibility for guiding the project to successful completion.
• Be primary liasison with System Integrator Engagement Manager and Project Manager, while representing WalMart’s interests.
• Escalate and resolve issues as suitable. Manage and coordinate timely access to WalMart resources.