Job Description

About impact.com
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.

Your Role at impact.com

We are seeking a highly organized and analytical Associate Project Manager to support the execution, optimization, and daily operations of our commercial-facing teams. This role is pivotal in driving customer growth through cross-functional collaboration, performance tracking, and process improvements. The ideal candidate has a strong foundation in operations, project management, excellent communication skills, and a passion for performance-driven marketing.

This role works with a wide range of internal stakeholders, including Senior Executives, to coordinate and implement strategic plans to achieve the business's objectives and key results. You will play a critical function keeping our company planning cycle and highest priority projects on track. Working closely with senior leaders across our commercial customer-facing teams, the Associate Project Manager is instrumental in creating a positive environment for collaboration and teamwork.

This role is a blend of supporting business planning/operations and active project management for priority initiatives.

What You'll Do:

Strategic Planning Coordination: Assist with semi-annual company planning and documentation.Performance Monitoring & Reporting: Track, analyze, and report on key performance indicators (KPIs)s.

• Project Planning & Execution: Work with cross-functional stakeholders and senior management to assist in developing project plans and schedules. Actively manage a selection of high priority projects to ensure they stay on schedule and deliver value.
• Risk & Decision Management: Help identify project risks and issues, and assist in mitigation strategies by using high-quality, data-supported recommendations on changes to project plans, schedules, and targets.
• Business Acumen & Strategy: Understand our overarching business strategy, how customer-facing teams operate, and the strategic impact of projects on the overall business and our customers’ success.
• Motivation & Relationship Building: Develop and maintain strong, trust-based relationships with key stakeholders within and outside of the team, to motivate and inspire them to complete tasks and projects on time.
• Stakeholder Expectation Management: Proactively manage stakeholder expectations regarding project scope, schedule, and deliverables to ensure a positive experience and successful project adoption.
• Executive Reporting & QBRs: Coordinate development of Quarterly Business Reviews (QBRs) and other high-level performance reports to internal Senior Executives.

What You Bring:

Hard requirements:

• Bachelor’s degree. Marketing, Business, Communications, or related fields are ideal, or equivalent experience.
• 2+ years of experience working as a Project Manager or related work
• Experience working with G-Suite tools and Project Management software
• Demonstrated success managing complex projects involving external/client-side stakeholders.

Soft skills:

• Proven leadership skills with the ability to lead and motivate diverse cross-functional teams.
• Excellent communication, interpersonal, negotiation, and presentation skills
• Exceptional problem-solving capabilities and the ability to make important decisions under pressure.
• High emotional intelligence and conflict resolution skills for navigating diverse personality types and complex internal dynamics
• Ability to work both independently and cross-functionally in a fast-paced environment

Bonus experience:

• Project management certifications such as PMP or PRINCE2
• Strong customer-facing background, especially experience working with or in a fast-paced Agency or large-scale partnership environment.

Salary Range: $85,000 - $95,000 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Medical, Dental, and Vision insurance
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
• Flexible spending accounts and 401(k)
• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

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