Job Description

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Your Impact

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. This role will be critical to supporting the work of the Software Operations & Support (SO&S) leadership as their team of 700 engineers work to maximize our customers’ productivity through expert problem resolution, clear guidance, and trusted partnerships.

Your Team

The SO&S Business Operations Team is comprised of a diverse set of individuals who all have unique strengths. Each person brings a passion to what they do here and believes strongly in striving for better on behalf of our stakeholders. The Business Operations Team employs leaders who possess a “can do” mindset and we have a strong cultural dynamic which is grounded in integrity, collaboration, and team chemistry. We are a high-performing unit.

Your Day-to-Day

The SO&S Business Operations Team is seeking a proactive and detail-oriented Project Manager to lead cross-functional initiatives that support the delivery of high-quality solutions and services. This role is responsible for planning, executing, and closing projects on time and within scope, while ensuring strong collaboration across teams and stakeholders.

Key Responsibilities

• Lead end-to-end project planning, including scope definition, scheduling, and risk management.
• Coordinate cross-functional teams—Product Support, SaaS Operations, R&D, and leadership—to ensure alignment and timely delivery.
• Monitor project progress, identify issues or roadblocks, and implement corrective actions to maintain momentum.
• Facilitate regular project meetings, status updates, and communication with stakeholders at all levels.
• Maintain project documentation, including plans, timelines, budgets, and reports.
• Ensure projects adhere to PTC’s internal processes, quality standards, and compliance requirements.
• Drive continuous improvement by identifying opportunities to optimize workflows, tools, and project methodologies.
• Support change management activities and help teams adopt new processes or technologies.
• Manage relationships with external partners, vendors, or customers when applicable.

Qualifications

• Action-oriented and committed to driving quality results.
• Knowledge/experience in Program/Project Management (PMBOK) methodology.
• Ability to lead and influence others at all levels, including peers through senior management.
• Excellent organizational, analytical, and problem-solving skills.
• Strong communication and stakeholder-management abilities.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Proficiency with project management tools (e.g., Jira, Smartsheet).
• Bachelor’s degree in business, engineering, computer science, or a related field (or equivalent experience).
• Project Management certification (PMP, PRINCE2, Scrum Master) is a plus.

Preferred Attributes

• Experience working in technology environments.
• A collaborative mindset with a focus on delivering value to customers and internal teams.
• Adaptability and comfort navigating ambiguity.

PTC carefully considers a widevarietyof factorswhen determining compensation.Theanticipatedannual salary range for this positionisbetween $60,000 - $73,000The salary rangereflectsa good-faith estimate of compensation at the time of posting.Actualcompensationmay vary based on a candidate's skills, qualifications, experience, and location. Additionally, candidates may be eligible fora performance-basedbonus. Employeesalsohavethe opportunity tobecome a PTC shareholder through our employee share purchase program(ESPP),which allowsfor thepurchaseofdiscounted PTC stockCertainrolesmay also be eligible forparticipation in ourequity programs.Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and,if you are an office-assigned employee,a generous commuter subsidy.All total rewards and benefits programs are subject to applicable planeligibilityand otherterms and conditions.

For more informationaboutPTC’s comprehensive benefits, pleasevisit our Careers Page

PTC recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled.

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at TalentAcquisition@ptc.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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