Job Description

Project & Technical Leadership

• Define project scope by reviewing client requirements, product design, and available technical data.
• Develop investigation plans including timelines, costs, and sample requirements.
• Establish and evaluate test programs in accordance with UL and applicable safety standards.
• Examine samples for compliance and identify potential non‑conformities or scope changes.
• Analyze and resolve engineering issues related to product variations and design changes.
• Assist in the development of UL requirements, test methods, and test equipment.
• Prepare Follow‑Up Service Procedures and supporting documentation.
• Coordinate or perform File Reviews as assigned.

Laboratory & Project Coordination

• Coordinate laboratory testing activities, including preparing test instructions and data sheets.
• Schedule and oversee work performed by laboratory technicians and engineering support teams.
• Manage project milestones and completion dates.
• Handle administrative aspects of project management.
• Serve as Project Handler of record and act as Reviewer of record when assigned.

Client Communication & Support

• Act as the primary technical liaison for clients throughout the certification process.
• Communicate test procedures, technical requirements, costs, schedules, and results.
• Address client questions, concerns, and technical challenges in a timely manner.
• Provide technical support related to product inspections and follow‑up services.
• Actively promote UL services and explain the value of new and existing offerings.
• Provide regular project updates and prepare formal reports.

Additional Responsibilities

• Travel to client sites to conduct or witness testing when required.
• Represent UL at industry events, seminars, and trade shows as needed.
• Apply continuous improvement principles in daily work.
• Adhere to the UL Code of Conduct and all physical and digital security requirements.
• Perform other duties as assigned.

• Bachelor’s degree in Engineering, Engineering Technology, Industrial Technology, Manufacturing Technology, or Physics from an accredited institution.
• Minimum of 2 years of relevant experience in a technical, laboratory, or engineering role.
• Hands‑on experience testing IT equipment and power supplies
• Familiarity with safety standards is an added advantage such as:
  • IEC/UL/EN 62368‑1
  • IEC/UL 60950‑1
  • IEC/UL 61010‑1
• Knowledge of laboratory testing equipment and methodologies.
• Strong understanding of technical terminology related to the discipline.
• Ability to work independently and collaboratively in a team environment.
• Strong analytical, problem‑solving, and organizational skills.
• Effective written and verbal communication skills.
• Comfortable working in a hands‑on laboratory environment.

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.