Job Description

Associate Project Coordinator

Why Great Northern
Established in 1962, Great Northern is a local, privately owned paper-based packaging manufacturer with a long history of providing secure, stable, and meaningful positions. You will experience a collaborative team-first, safe, clean, enjoyable, and predictable workplace where team members support and care for one another.

Our team members produce sustainable and eco-friendly products that are supplied to national brands that impact people's day-to-day lives.

Additionally, Great Northern is continually investing in upgrading or purchasing new, high-speed manufacturing equipment to maximize and increase capacity. Our employees have access to state-of-the-art technology and tools, enabling them to work more efficiently and effectively. These investments not only maximize our capacity and increase production, but also create more opportunities for our employees to learn and grow their careers.

What We Can Offer You
In addition to excellent wages, Great Northern has a competitive benefits package including medical; dental; life insurance; paid vacation; paid holidays; profit sharing and 401(k) with company match.
We also offer our employees a safe, clean, friendly environment and room for growth! Are you looking for a career with an established and stable company?

Pay/Schedule
• $24.00/hour minimum starting wage
• Monday – Friday: This is an onsite position

Under general supervision and following established procedures, the Associate Project Coordinator will handle and follow through on customers’ requests for service and product information in support of sales activity. Processes orders for products received by mail, telephone, or personally from customer or company employee.

Partial Position Summary

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING. OTHER DUTIES MAY BE ASSIGNED.

• Writes, types, and edits orders daily. Requires for data to be accurately entered into computer, to provide clarity to team members and to calculate total costs for internal reporting.
• Edits existing orders with updates and alterations and verifies that the most current specifications are submitted to all relevant internal teams.
• Ensures that all customer documents are accounted for, documented, and responded to.
• Participates in daily and weekly team meetings. Manages daily notes effectively.
• Determines production routing of custom orders according to specifications from Design and machine capabilities.
• Confers with production, sales, shipping, and warehouse staff to expedite orders and trace missing or delayed shipments. Provides status updates to appropriate teams, as needed.
• Provides clarity to team members by entering accurate information into ERP, customer online portals, and Project Management systems.
• Provides some administrative support and service for Sales and Management as needed.
• Occasionally communicates via phone/email with customer to ensure information is managed.
• Expedites "hot" orders.
• Records or files copies of orders.
• Assists in inventory control and notifies appropriate departments of orders that would deplete stock.
• Interfaces with Account Managers and Estimating to establish pricing.
• Interfaces with Accounting to assure accuracy in invoicing.
• Interfaces with other team members to understand order base, projects and customer requirements.
• Interfaces with Project Management and Scheduler to gain understanding of production schedule.
• Interfaces with Designer to assure project sign off for all Instore design specs are accurate to customer documents and order.
• Provides back up to Project Coordinators, as needed.
• Assists in investigating and resolving routine requests and customer complaints.
• Compiles statistics and prepares various reports for sales and management.
• Performs a variety of miscellaneous tasks that may be assigned by management representatives from time to time.

KNOWLEDGE, SKILLS AND ABILITIES

• High school diploma or general education degree (GED).
• Previous manufacturing and/or printing industry experience is beneficial but not required.
• A commitment to ethical business standards and personal integrity.
• Self-motivation and ability to work with minimal supervision.
• Accuracy in work and strong attention to detail.
• Excellent interpersonal communications skills in oral and written format.
• Excellent telephone skills and etiquette.
• Demonstrated ability to work effectively with internal teams, and the ability to convey a positive and professional image of service and support to employees at all levels of responsibility in the company.
• Proficient in Microsoft Office software (Word, E-mail, and Excel) spreadsheet applications. Exposure to other computer software as needed.
• Familiarity with, and ability to use and interpret, Internet/Intranet information.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
• Ability to understand internal pricing procedure.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret production schedule, various instructions furnished in written, oral, or diagram format.
• Ability to maintain confidentiality of sensitive and confidential company and employee/employment related information.
• Approachable and supportive when working with others.
• Ability to define problems, collect data, establish facts and draw conclusions.

Expectation
To be successful your teammates will depend on you to have pride in your work, be on time, work safely, work effectively with others, be optimistic, take ownership of your responsibilities, and look for continuous improvement opportunities.

Check out this insightful testimonial for what one of our employees has to say about working at Great Northern: Employee Testimonial

Click here to learn more about Great Northern has to offer for your career!

Here is another testimonial that showcases one of our newest machines! Employee Testimonial

We are a Tobacco free campus
Great Northern is an Equal Opportunity Employer

Great Northern is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.