eClerx

Associate Program Manager

eClerx  •  Pune, IN (Onsite)  •  25 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

About the Role

We are looking for a highly motivated Software Delivery Lead to drive end-to-end program delivery, manage cross-functional technical teams, and ensure high-quality, timely outcomes for business-critical initiatives. The ideal candidate will bring a strong mix of delivery management, technical depth, and stakeholder leadership, with experience in digital transformation, cloud, and data-driven programs

Key Responsibilities

  • Delivery Leadership:
    • Lead end-to-end delivery of multiple complex software programs across domains.
    • Ensure timely execution, governance, and quality outcomes across parallel projects.
    • Own program/project P&L, budgeting, forecasting, and resource planning.
  • Technical & Program Management:
    • Provide technical guidance to teams on architecture, tools, and best practices (.NET, Cloud, Microservices, APIs, Data/AI solutions).
    • Drive adoption of modern SDLC practices including Agile, DevOps, CI/CD, and QA engineering.
    • Evaluate and recommend new technologies, frameworks, and methodologies to enhance efficiency.
  • Stakeholder & Client Engagement:
    • Act as the primary liaison between clients, business stakeholders, and technical teams.
    • Collaborate with presales and solutioning teams on proposals, RFP responses, and solution roadmaps.
    • Deliver regular program updates, manage risks/issues, and ensure alignment with strategic goals.
  • Team & People Leadership:
    • Build, mentor, and lead high-performing teams across geographies.
    • Foster a culture of accountability, innovation, and continuous improvement.
    • Conduct hiring, training, and performance management for delivery teams.

Required Skills & Experience

  • 7–15 years of experience in IT delivery, program management, or software engineering leadership
  • Proven track record of managing large-scale technical programs across industries such as BFSI, Fintech, Telecom, Retail, or Digital Platforms.
  • Strong knowledge of cloud platforms (AWS/Azure/GCP), modern architectures (Microservices, APIs), and emerging tech (AI/ML, Analytics, RPA).
  • Hands-on experience with Agile frameworks (Scrum, SAFe, Kanban) and project management tools (JIRA, MS Project, Rally, Confluence).
  • Strong financial management (budgeting, forecasting, cost optimization).
  • Excellent communication, stakeholder management, and client-facing skills.
  • PMP/CSM/SAFe Agile or equivalent certifications preferred.
eClerx

About eClerx

eClerx is a productized services company, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Mumbai, IN
Year Founded
2000
Social Media