Job Description

Location: This is a hybrid role, offering a combination of being able to work remotely and from our offices.

Contract Type: Permanent

The Opportunity

Reporting into the Payments Product Owner, you will support the delivery and continuous improvement of the Sales and Payments capabilities by working closely with other Product Owners, Engineering Teams, and Stakeholders to ensure well-defined, prioritised, and high-quality delivery of our services. You will work alongside the existing Digital Product Owner for Payments (part-time) sharing tasks and workload to drive through the digital change agenda. The Sales & Payments team uses the Scrum methodology to deliver software in an Agile way. Alongside the current Product Owner, you will help manage the backlog using business led prioritisation and contribute to the overall payment’s roadmap.

This new role is a rare opportunity to develop your Product Ownership skills safely within an established Agile team, working alongside experienced Product Owners.

What You Will Be Doing

• Support backlog management, prioritisation and Agile delivery activities
• Write clear user stories with acceptance criteria and review delivered software against business requirements
• Act as first point of contact for routine payment-related queries and resolve routine delivery issues
• Apply knowledge of card payment processes (authorisation, settlement/capture, refunds) to support new and existing services
• Ensure APIs follow defined standards, documentation and versioning approaches
• Work with cross-functional teams to gather requirements, support delivery of the payment’s roadmap and coordinate between Buy, CX, SAP & Finance teams
• Communicate progress and updates clearly and share knowledge with wider team members
• Support monitoring of API performance and payment success rates, identify issues and contribute to continuous improvement
• Collaborate with internal and external colleagues for incident management, issue resolution and maintaining operational standards

What You’ll Bring

Essential Experience

• Some experience in a product management, delivery, or business analysis role
• Understanding of Agile methodologies and delivery processes
• Ability to use structured approaches to solve routine problems
• Strong communication and organisational skills
• Generally IT literate
• Good sense of business acumen

Desirable Experience

• Exposure to APIs or microservices
• Basic knowledge of payments or e-commerce
• Familiarity with Jira, Confluence or similar tools
• Experience working with global, cross-regional IT teams.
• Experience working with Payment Service Providers, acquirers, or using payments tools (e.g. Cybersource, Worldpay, SAP).
• Experience working with Adobe Commerce

We Are RS

At RS, we are making amazing happen for a better world.

As a global product and service solutions provider, we help industrial customers operate more efficiently and sustainably. Operating in 33 markets, we support around one million customers worldwide with more than 875,000 stocked products, access to over five million additional products, and a range of service solutions designed to help businesses thrive.

What sets us apart is our people. More than 8,500 colleagues around the world bring technical expertise, digital innovation, and a customer first mindset to everything we do. Guided by our values – we are one team, we deliver brilliantly, we do the right thing, and we make every day better, we're creating an environment where our people can grow, contribute and make a meaningful impact.

Join us and help make amazing happen.

Rewards

Our Reward Strategy Philosophy is designed to offer market competitive base salaries and provide all of our people the opportunity to participate in a short-term incentive, enabling them to share in the success of the Company.

Our total reward package is more than just the cash; our recognition and benefit offering provide the opportunity for us to recognise, reward and enable the wellbeing of our people at all stages of their journey with RS. Our rewards and benefits vary by country, but include:

• Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme)
• Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership
• Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts
• Spotlight – our global recognition programme provides a platform to highlight and recognise people role modelling our values

Ready to Make Amazing Happen?

Join over 8,500 colleagues and help us shape the future of our industry. Whoever you are, wherever you are — it all starts here.

Apply now and make RS a part of your journey.

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