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TThe Associate Product Manager, Technology Products is part of the Solutions Delivery team within the Cargo Division This role is responsible for shaping product direction through rigorous discovery, market research, and trend analysis, translating company objectives into actionable, measurable initiatives. The role also involves driving procurement processes, identifying opportunities for improvement, and advocating for customer and team member experiences across the product journey.
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
• Conduct product discovery, market research, competitive analysis, and trend forecasting to inform product direction.
• Synthesize broad company objectives into concrete problems to solve with measurable success metrics.
• Create and maintain an initiative source of truth document, including overview, stakeholder mapping, workstreams, and milestones
• Communicate updates effectively through verbal, written, and visual storytelling (e.g., slide decks, process maps, and documentation).
• Facilitate collaboration between product and non-product teams, ensuring alignment across stakeholders.
• Partner with Technology Procurement to conduct RFIs and RFPs.
• Identify and recommend investment areas based on research and business goals.
• Track and measure the impact of strategic initiatives to support product management teams.
• Proactively identify opportunities for improvement, bringing clarity and structure to ambiguous challenges.
• Influence strategic direction of the product(s) or cross-product journey
• Care for the customer or team member experience, considering upstream and downstream impacts
• Regularly collect, analyze, and synthesize customer feedback from multiple channels
Minimum Qualifications- Education & Prior Job Experience
• Bachelor’s degree in related field
• 3 years of applicable product management experience (i.e. Product Owner)
• 5 years of equivalent work experience
Preferred Qualifications- Education & Prior Job Experience
• Master’s degree in a related field with 2+ years of work experience
• Experience determining Product Market fit and defining a Go-to-Market strategy
• Demonstrate familiarity with Agile Product Management tools
Skills, Licenses & Certifications
• Relevant certifications in Product Management/Product Delivery field
• Has strong knowledge/expertise of product domain including the business model, constraints, regulations, user experiences, etc.
• Recommended Scrum certification
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