Job Description

What you will do. A glimpse in your role:

The Associate Product Manager – Payments supports the execution, evolution, and reliability of Global Blue’s central back‑office payment system. This platform is a critical backbone of the Tax‑Free Shopping ecosystem, processing millions of financial transactions every year across a wide range of external payment partners — including international card schemes, virtual cards, and alternative payment methods such as Chinese wallets.

Sitting at the intersection of business rules, financial accuracy, regulatory constraints, and complex technical flows, this role works closely with the Product Manager, development teams, Business Units, and IT Operations. Embedded in a dedicated SCRUM team, the Associate Product Manager helps translate business and operational needs into clear user stories and product documentation that can be effectively delivered in an agile environment.

Over time, you will develop a strong understanding of tax‑free payment flows, dependencies, and constraints, enabling you to take increasing ownership of features and initiatives, contribute to prioritization discussions, and act as a trusted product counterpart for engineering and business stakeholders.

This role is ideal for someone who enjoys hands‑on problem solving, learning complex domains, collaborating in cross‑functional teams, and working close to real operational and financial impact.

Every action has an impact. You will make a difference here if you:

Product & delivery

• Collect and clarify requirements and priority inputs from Business Units, Company Projects, and IT Operations & Support teams

• Translate complex business and operational needs into clear, well‑structured user stories and acceptance criteria

• Document business processes, payment flows, and integration interfaces in product documentation

• Assist in maintaining and refining the Product Backlog, working closely with the Product Manager on content and priorities

• Support the SCRUM team during sprints by clarifying scope, resolving open questions, and updating documentation as requirements evolve

• Present business requirements and expected value during backlog refinement and sprint planning sessions

Problem solving & domain understanding

• Participate in the analysis of tax‑free payment flows, incidents, edge cases, and operational workarounds

• Help identify dependencies and constraints between systems, teams, and external payment partners

Growth & ownership

• Contribute to gathering and documenting the voice of the customer and stakeholder feedback

• Gradually take ownership of features or sub‑domains under guidance, with opportunities to grow into broader stakeholder interaction and product ownership responsibilities

Reporting & collaboration

• Report to a Product Manager and work under their guidance

• Work closely with a development team in an agile environment

• Collaborate with Business Units, IT Operations teams, and Product / Project Management to align on requirements, priorities, and delivery

Key competencies to empower your journey. You’ll drive towards success if you:

• Demonstrate excellent English language skills (oral and written)

• Have a strong understanding of structured requirements and can express needs clearly and unambiguously (business rules, flows, acceptance criteria)

• Are familiar with agile ways of working (e.g. SCRUM), or show strong willingness and ability to learn and apply agile product practices quickly

• Enjoy working in a multicultural, multinational environment

• Are proactive, curious, and motivated to learn complex domains

Skills

• Proven ability to quickly learn new applications, processes, and procedures

• Ability to collect, clarify, and translate business requirements into clear documentation and conceptual designs

• Excellent verbal and written communication skills

• Ability to collaborate effectively with cross‑functional teams across business, technology, and operations

• Ability to work independently as well as collaboratively within a team

• Effective time management skills and ability to meet deadlines

• Familiarity with Atlassian tools such as Jira and Confluence is a plus

• Basic presentation skills, with the ability to clearly explain ideas and findings

• Proactive, positive mindset with a willingness to take ownership of tasks

Qualifications and education requirements

• Completed education in Computer Science, Engineering, Business, or a related field, or equivalent relevant work experience

• 1–3 years of relevant experience in a product, business analysis, technology, finance, or delivery‑related role (e.g. Associate Product Manager, Product Owner, Business Analyst, QA, Project Coordinator)

Division of work

• Business Development – 100%

Location

📍 Bratislava, Slovakia/Budapest, Hungary - Hybrid model: 2 days per month in Vienna's Office

⚠️ Please note: Candidates must already be based in Slovakia/Hungary and hold a valid Slovakian or Hungarian work permit Relocation support or visa sponsorship is not available for this role.

Together, we go further:

At Global Blue, great work happens when talented people come together in a supportive and inspiring environment. Here’s what you can expect:

• A role in a fast‑growing, international company

• Exposure to complex, high‑impact financial and payment systems

• Opportunities for professional development and career growth

• A multicultural workplace, collaborating with colleagues worldwide

• Inspiring team members and a dynamic, forward‑thinking culture

Our benefits include:

• Employee referral program

• Team‑building activities and events

• Annual Christmas Party and more

We foster career growth through internal mobility, embrace an Agile Working Model, and prioritize work‑life balance. Committed to sustainability, we focus on creating positive impacts for employees, clients, and communities. Guided by our 5 Ways of Working, we value client satisfaction, collaboration, innovation, and shared success.

Feels like you? Explore further!

Let’s write the future together: apply now!

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Important Notice for Applicants

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• Submit applications only through official Global Blue channels We do not use third‑party recruitment services.

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• We will never ask for payment or personal financial information during the hiring process. If this happens, it is a scam—please report it immediately.