Job Description

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally.

About the Opportunity
As part of Dayforce’s Product organization, you will help shape and deliver foundational platform capabilities that power the Dayforce ecosystem. These services provide the building blocks that enable scalable, secure, reliable, and high-performing experiences for developers, customers, and users across all Dayforce products. In this role, you will partner closely with Product Managers, Engineering, Architecture, and Design teams to support the strategy, roadmap, and delivery of core platform capabilities such as shared services, messaging, event-driven architectures, job execution, observability, logging, monitoring, and developer experience. The ideal candidate is curious, customer-focused, technology-driven, and excited about solving complex problems while learning and growing within a collaborative environment.
What You’ll Get to Do
• Partner with Product Managers and Engineering teams to define, deliver, and continuously improve platform capabilities.
• Own and manage a focused area of the product portfolio, helping drive roadmap execution and product outcomes.
• Work closely with Scrum teams to refine requirements, prioritize work, and ensure successful delivery of initiatives.
• Gather and analyze feedback from customers, internal stakeholders, and product teams to identify opportunities for improvement.
• Translate business and customer needs into clear product requirements, user stories, and acceptance criteria.
• Support roadmap planning through research, data analysis, and prioritization activities.
• Monitor product usage, adoption, and operational metrics to identify trends and optimization opportunities.
• Collaborate with Engineering and Design partners throughout the product development lifecycle.
• Participate in customer discovery sessions, feedback discussions, and research activities to better understand user needs.
• Stay informed on industry trends, platform technologies, and emerging best practices.
• Explore opportunities to leverage AI-powered capabilities and AI-assisted development tools to improve products and team productivity.
• Communicate product priorities, updates, and outcomes to stakeholders across the organization.
Skills and Experience We Value
• Bachelor’s degree in Business, Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience.
• 3+ years of experience in Product Management, Business Analysis, Software Development, Product Operations, or a related field.
• Strong interest in technology products and software development.
• Excellent analytical, problem-solving, and organizational skills.
• Ability to work effectively in a collaborative, cross-functional environment.
• Strong written and verbal communication skills.
• Comfortable using data to support decision-making and prioritization.
• Familiarity with Agile development methodologies and Scrum practices.
• Exposure to cloud technologies, APIs, platform services, or enterprise software concepts is an asset.
• Interest in artificial intelligence, generative AI, and emerging technologies.
• Demonstrated curiosity, initiative, and a willingness to learn in a fast-paced environment.
What Would Make You Stand Out
• Experience working on platform products, developer tools, or shared services.
• Understanding of observability, event-driven architectures, messaging systems, or cloud-native technologies.
• Experience supporting roadmap planning and backlog management.
• Ability to leverage customer insights and data to drive product recommendations.
• Demonstrated success building strong partnerships across Product, Engineering, and Design teams.
• Passion for emerging technologies and applying AI-enabled solutions to improve product outcomes.
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What’s in it for you
Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
We encourage individuals to apply based on their passions.
Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
Fraudulent Recruiting
Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud
Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process