Job Description

See yourself being part of a large, transformational change? This could be the role for you!

Build your career at Iress!

Know the world of financial advice and ready to help shape the products behind it? Join our Wealth APAC Product team in Melbourne or Sydney, reporting to Julia, and work alongside Product Managers across discovery, research, documentation and go-to-market.

You’ll turn customer needs and complex product information into clear insights, decisions and useful guidance—helping teams understand what we’re building, why it matters and how customers can get value from it. It’s a hands-on opportunity to grow your product craft while contributing to products used across financial services.

At Iress, we make things happen.

At Iress, we believe more people should have the chance to build a better financial future. That's why we build and connect the infrastructure that powers global markets, simplifying the complex so systems run smarter, institutions move faster and progress reaches further.

We equip financial professionals and institutions with the tools and systems they need to scale services, reach more people, embrace new ways of working, and shape the future of financial services.

Iress is a technology company providing software to the financial services industry. We have 1,100+ people across Asia Pacific, the United Kingdom, South Africa and Canada. Our award-winning technology is used by businesses and people around the world to help them perform better and deliver more.

Some of the amazing things you’ll be involved in

• Helping define and validate customer problems, user needs and product opportunities through research and customer insight.
• Preparing high-level product documentation and decision materials to support discovery, prioritisation and product decisions.
• Supporting user guides, FAQs and product communications, and documenting feature functionality and the impact of product changes.
• Helping Customer and Support teams understand new features and what they mean for customers.
• Supporting product testing, gathering feedback after releases and sharing learnings with the team.
• Working with Product Managers and colleagues across Design, Engineering, Customer and Support to keep product intent clear and help deliver useful outcomes.

What you will bring

• A background in financial advice or paraplanning, with early-career experience in product management, customer solutions, business analysis, research, implementation or a related role.
• Strong written communication skills and the ability to turn complex information into clear, concise and useful documentation.
• Structured thinking: you can define a problem, assess information, compare options and explain your recommendations.
• An interest in customer-centred product discovery, research and the software product lifecycle.
• Confidence working with different teams, listening to customers and building shared understanding.
• Curiosity about software, integrations and how they can solve customer problems, with the learning agility to build your product and market knowledge.
• Experience with Jira is desirable, as is knowledge of wealth management or financial technology.

Why work with us?

• 8 additional paid days per year to extend your weekends
• Hybrid working
• Generous cash bonus for every successful referral
• Starting school leave — 8.5 days of leave to assist your children with the transition to school
• Up to 26 weeks’ paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work
• 3 days’ paid leave per year to participate in charity initiatives
• Discounted health insurance premiums
• Access to learning and development programs through LinkedIn Learning

Inclusion

Iress is committed to fostering a welcoming and inclusive culture. We strongly believe that diversity is what makes our teams and our products succeed. Our people have different experiences, skills, perspectives and beliefs, and everyone’s uniqueness is valued and celebrated.

Our hiring decisions are never based on sexual orientation, race, gender identity, religion, disability, citizenship, marital or family status, or age. Even if you feel you don’t meet all of the requirements of the role, we would still like to hear from you!

We’re also proud to be globally recognised as a WORK180 Endorsed Employer that promotes and supports all women in the workplace.

For more information about what we do, our people and values, please visit Iress Careers.

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Employment Type

Employee

Time Type

Full time