Job Description

Associate Product Manager

Location: Hybrid/Remote: The successful candidate can work on a Hybrid/Remote basis, reporting into one of our offices located in Pennsylvania or North Carolina.

Status: Permanent

Package: Competitive Salary, Remote/Home Working (with one-off allowance), Flexible Working, (2 Days in the office for our Hybrid workers) Development & Opportunity (Personal & Technical), Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Long Term & Short-Term Disability Insurance, Generous 401K (matching) Plan, Flexible Spending Account, Health Savings Account, 15 Days' Vacation + Plus Public Holidays + Buy and Sell Scheme.

At Instem, you’ll empower pharmaceutical companies, CROs, government agencies, academic institutions, by providing cutting-edge SaaS solutions and consultancy services designed to help researchers make discoveries, and to accelerate and advance their research programs.

You’ll work with technology that supports over 50% of global drug discovery and is trusted by leading pharmaceutical, biotech and CRO organisations worldwide.

Reporting to the Director of Product, you will be responsible for understanding customer needs in their assigned area of focus and shaping the backlog to meet them, supporting the commercial success of their products.

Our Culture & Work Environment.

You’ll be part of a friendly, solutions-focused environment within a global business of over 400 people. Here, you’ll experience a high-performance culture balanced with genuine flexibility - we trust you to take ownership, deliver meaningful results, and work in a way that suits you.

You’ll be encouraged to grow, share your ideas, and make a real impact. We’re passionate about creating a place where you can develop your skills, contribute confidently, and succeed in your career.

Why join us as a Associate Product Manager?

The Associate Product Manager is a committed individual, who combines a scientific background with early product experience, this is a brand new role and an exciting time to be joining us!

What You’ll Be Doing

Product Management

• Collaborating with the GLP study product management team in detailing roadmap plans
• Working with customers and internal users to understand their workflows and problems, and turning these into well-defined needs before solutions are specified
• Capturing, organising and tracking customer feedback and enhancement requests for their assigned area, and assessing them against the backlog
• Defining what success looks like for features in their assigned area, and checking after release whether it was achieved
• Collecting and summarising competitor and market information for their assigned area, and sharing it with the Director of Product
• Understanding the commercial goals for their assigned area and how backlog priorities support them

Supporting product development by:

o Owning the backlog for their assigned area: proposing what goes into each release and why, agreeing it with the Director of Product, and working with the development team to deliver it

o Providing the development team with the first line of support to ensure successful product delivery

o Participating in acceptance testing for each release

Cross Functional collaboration

• Working with the technology team to ensure the successful delivery of their assigned product area.
• Working with operations, including customer support, to meet customer requirements for their assigned product area
• Supporting commercial activity where needed, including joining customer calls, with guidance and support from the Director of Product
• Building deep knowledge of the product in their assigned area and acting as a go-to source for colleagues, including demonstrating functionality to customers and internal teams
• Contributing to release notes, product documentation and sales and marketing materials for their assigned area

Compliance & Quality

• Adherence to the Company’s Quality Management System to ensure that all work is handled Securely, Professionally and Diligently

What We’re Looking For

• Bachelor's degree in life sciences or related field.
• Early career experience in product management or a product-adjacent role (product owner, scientific-software or LIMS implementation).
• Desire to work in new areas with attention to detail and an ability to simplify.
• Interest in product planning and management.
• Knowledge of Software Product Development lifecycle.
• Ability to present to small audiences.
• Has worked with customers.
• Experience in drug / device development related fields such as clinical or real-world research, pharmaceutical development, scientific software is highly desirable.
• Knowledge of regulatory requirements/standards in Life Sciences is highly desirable.

Ready to Make a Difference?

Join a team that values your perspective and supports your growth, while helping shape the future of life sciences. Apply now - we’d love to hear from you, and our Talent team will be in touch.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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