Job Description

OVERVIEW

TransPerfect helps organizations navigate the global marketplace. It remains founder-led – and has striven to maintain the ethos and drive that led them to grow organically year-on-year for the past 30 years. Starting in an NYU dorm room in the early 1990s, TransPerfect is today recognized as the largest translation and language services company in the world with thousands of employees located in 100+ offices around the world – and over $1 billion in revenue in 2023.

The TransPerfect TechOps team has been a vital part of the company’s success since its formation 10 years ago – delivering technology and services that have drastically simplified the lives of our clients and colleagues – from workflow improvements for colleagues, to core services that form the basis of the company’s GlobalLink platform, to creating scalable client interfaces that allow novice users to navigate complex ecosystems.

DESCRIPTION

• Work closely with the Product Manager to align on product strategy and roadmap
• Support the product roadmap that meets user needs and corporate goals
• Write detailed user stories and acceptance criteria
• Prioritize and groom the product backlog
• Support the product lifecycle from planning to release
• Participate in daily/weekly (agile/scrum) software development process meetings
• Support delivery schedules and coordinate across cross-functional teams comprised of product, design, development and QA, to deliver functional solutions
• Communicate daily with the cross-functional team to clarify any questions and remove roadblocks
• Support and evaluate product progress at each stage of the software development process
• Perform any other special tasks that are deemed appropriate for this role as assigned by the manager/supervisor

REQUIRED SKILLS

• Minimum Bachelor’s degree or its equivalent
• 1-2 years of related experience in working in an agile development environment
• A solid working knowledge of the product management lifecycle and an understanding of the tenets of software development using Agile methodologies
• Experience managing products or projects using project management tools such as Jira, Azure DevOps Server, Confluence, Trello, etc.
• Expert communication skills: ability to manage stakeholders’ expectations, be prepared to justify delays or scope changes, and communicate technical information to business stakeholders in an easy to understand way