Processes requests through PMO with input from Business, Functions and OWG Director of Business Systems.
Coordinates with other appropriate team members to ensure existing systems meet client needs.
Assists in the documentation and implementation of solutions projected for the Company's long term goals.
Focuses on continuous improvements to team and processes for maximum efficiency and value.
Assists with the development of best practices and streamlined processes across the IT department.
Follows processes and best practices as agreed to by department.
Understands the Application Portfolio and aligns with long term goals.
Supports to Business System’s Technical & SDLC leadership, and creates/follows policies for the team.
Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective.
Follow us on X at @MarshMcLennan.