Primary Function
Formulates and defines business scope and objectives through research and fact-finding combined with an understanding of business and industry requirements
Performs functional analysis, requirements, definition and application module configuration and testing. Responsible for conducting prototypes, developing functional specifications, data mapping, function mapping, setting of configuration tables and setting of transaction/control tables
Has a thorough understanding of the business processes and flows to enable the analysis of business requirements and the development of solutions for the business functions
Responsible for the identification of and resolution of gaps in the business processes. Involved in security/authorization set-up, user documentation, data interface design, data migration and reconciliation
May be involved in the installation and tuning of modification, as well as archiving data. This position has light programming skills in the appropriate language to develop necessary workarounds
Minimum Qualifications:
Education: Bachelor's degree in related field, specialized training, or equivalent work experience
Experience Twelve (12) years of relevant technical or business work experience
Preferred Qualifications:
Skills, Knowledge, Abilities:
• Deep understanding of information systems, business processes, the key drivers and measures of success for the relevant business expertise in requirements management, diagramming, use case development
• Expertise in process design, reengineering, and requirements documentation methodologies expertise in the design and production of quality deliverables
• Solid understanding of Software Development Life Cycle Excellent vendor relationship skills Highly skilled in Project Management
• Ability to manage most-complex projects
• Outstanding communication skills, both verbal and written
• Skilled in conflict management and effectively managing the most complex relationships with and among business partners, vendors, professional peers, and other team members
• Understands complete life cycles of industry activities (outside of IT) and aligns IT activities to optimally achieve business results
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

At Mercy, care is more than a job - it’s a calling.
Every day, our caregivers bring compassion, skill and purpose to the communities we serve across Arkansas, Kansas, Missouri and Oklahoma. Whether you're building your career at the bedside, in a clinic or supporting care behind the scenes, you’ll find meaningful ways to make an impact - while growing in a way that’s uniquely yours.
As a physician-led, integrated health system with more than 50 hospitals and nearly 1,000 care sites, Mercy combines advanced technology, collaboration and a shared commitment to better care.
Rooted in a faith-based mission and inspired by the legacy of the Sisters of Mercy, our work is guided by a deep sense of purpose - to care for the whole person and serve our communities with compassion and dignity.
Here, you’ll find an environment where you’re supported to grow, connected to a team that cares and empowered to do your best work.
Because at Mercy, there are many paths - but one calling.